What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
97 Plan to Renew
2
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Due Dates
Task Reporting
Task Prioritization
Add Notes
Notifications
Dependencies
Automated Workflow
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.2
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Project Portfolio Management - Midmarket
Score 9.2
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Project Management - Enterprise
Score 8.9
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Smartsheet Reviews
Priyanka L.
- Role: Human Resources
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2021
" Incredible, Intrusive, Organised & Inexpensive "
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Top security. Pleasant. It has unique features. It helps us to organize, plan and schedule for projects and non projects. It collaborate teams thus maximizes production. It has intrusive design. Ease of use. It is customizable to meet all you need. Track the progress of ongoing projects. Ability to start several projects at the same time. Availability and affordability guaranteed. It prepares invoices . It helps in attachment of existing files and images. It satisfies with all it has.
What is your favorite aspect of this product?
Customizable thus meets all we need. Team collaboration. Ease of use. Improved features. Prepares projects' and tasks budget. Organize my work. Available. No plugins. Scheduling and adding assignment to teams.
What do you dislike most about this product?
Nothing at all hence it meets all under one roof.
What recommendations would you give to someone considering this product?
I highly recommend SmartSheet tool because it meets all we need under one roof, pick it and implement it into use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mercy I.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
Best Task Management Tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet not only makes task management easy but also makes task collaboration seamless. The tool is also multipurpose in that there are other important features such Project Management capabilities and Portfolio Management features.
What is your favorite aspect of this product?
Setting up Smartsheet was easy and the tool presents many features that are helpful and easy to use. The tool makes project collaboration easy. With Smartsheet it is easy to create, track and complete tasks. Customization is also easy
What do you dislike most about this product?
I really have no complains considering the tool has been very helpful.
What recommendations would you give to someone considering this product?
Smartsheet is a great solution if you are looking for an all round project and task management tool. I recommend the tool having had a good experience.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Elizabeth M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2020
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is cost friendly and user-friendly to work with compared to other similar products.
What is your favorite aspect of this product?
It can easily tell one is supposed to finish a project.
What do you dislike most about this product?
It is the best
What recommendations would you give to someone considering this product?
Yes they should give it a try
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity