What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Task Reporting
Add Attachments
Task Prioritization
Add Notes
Due Dates
Notifications
Shared Task List
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.2
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Project Portfolio Management - Midmarket
Score 9.1
View Smartsheet in this category (opens in a new tab)
Project Management - Enterprise
Score 8.9
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Alberto Jose R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Smart Work using a Smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
martsheet is widely used in many types of organizations to supervise and manage all types of work for large and small teams, ranging from large corporations to small businesses as opposed to clickup a program that replaces a slew of others ClickUp is a standout productivity application.
What is your favorite aspect of this product?
A project management flow that is easy to build, customize, follow, and maintain that combines the aesthetic of an excel sheet with the functionality of a Google doc. The features of proofing, chat, and attachments are all built-in.
What do you dislike most about this product?
You can't merge cells or rows, forms don't have validation, proofing doesn't have custom messaging options, and you can't pick the entire team using "@all," so you have to tag team members individually, which could be a pain for larger organizations.
What recommendations would you give to someone considering this product?
It's worth a shot. It has the potential to be useful, collaborative, and interesting, and some smart people are working hard to make it so. They also have a good, thriving community as well as well-written help documentation.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Shilpi P.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2021
Wonderful product, Very easy to use!!
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Its ease of use and reporting features differentiate with other similar products
What is your favorite aspect of this product?
It is time saver and all task at one place can be viewed
What do you dislike most about this product?
reporting can require few enhancements
What recommendations would you give to someone considering this product?
Must have!!
Pros
- Trustworthy
- Saves Time
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
Mary N.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2021
An exceptional product for project management.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a smart solid software that enables you to manage your daily tasks and projects with ease. I like it because it makes my work more easier and efficient. It is simple to implement and set up.
What is your favorite aspect of this product?
My favorite aspect of smartsheet is its usability and simplicity, it is easy, simple and fast to install and set up. It allows you to create and assign tasks faster. Again, smartsheet allows you to manage your task and project with ease. I like the customer service, very responsive and friendly.
What do you dislike most about this product?
I have nothing to mention as a disappointment. Smartsheet is a super incredible platform for project and task management.
What recommendations would you give to someone considering this product?
I recommend Smartsheet for project and task management. Smart and reliable solution for task and project management.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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