Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Semrush won the following awards in the Website Analytics category

Filter By

Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
4% Neutral
93% Positive

Pros

  • Efficient Service
  • Acts with Integrity
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Audience Segmentation

89

Search Engine Optimization

89

Paid Search Integration

87

Data Visualization

86

Device and Browser Analytics

85

Audience Demographics

85

Customer Value Analysis

84

API Framework

82

Customer Journey Modelling

82

Conversion Analysis

81

Social Media Analytics

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of IT Administration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Ease of Data Integration

81

Availability and Quality of Training

80

Vendor Support

79

Semrush Reviews

Dmytro V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Complete optimization solution

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush has been a reliable and useful tool to improve the quality of all our websites. It has provided us with a wide variety of options and tools to cover all crucial facets of websites, including SEO analysis, web accessibility, performance and content. This tool has made it much easier for us to detect problems and find viable solutions to improve site quality.

What is your favorite aspect of this product?

We are able to improve the quality of our organization's websites and offer our visitors a more satisfying online experience thanks to Semrush, a very effective and easy-to-use software solution. Its ease of use and intuitive design make it a pleasure to use on a daily basis, and its many useful features, such as SEO analysis, website accessibility, content and performance, are just the beginning. We can also take advantage of the platform's flexible reporting options and time-saving task scheduling capabilities. The platform's flexibility to integrate with other services was another plus for me.

What do you dislike most about this product?

It may take longer to learn how to use some of the program's features, and some users may find the volume of data available overwhelming.

What recommendations would you give to someone considering this product?

When it comes to online traffic dynamics, the Semrush application encourages users to take a more proactive stance by performing consolidated crawls. The interface is simple and gives the user the confidence they need to do their job without getting bogged down in the tools. Semrush is useful because it alerts me when my site is accessed. It is quite adaptable and I was able to use it to monitor whether my websites were meeting the demands of their visitors. It is easy to understand and easy to use in professional environments.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Tracy D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

That's Why Semrush Is So Cool

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

In comparison to competing programs, SEMrush has many more useful functions. Just doing an audit of your site and researching keywords isn't enough. Customers and prospects will appreciate the personalized reports you may create for them. With the Google Docs-integrated writing helper, we've been able to save time and effort. As an added plus, we also make advantage of the platform's built-in functionality for sharing content across various social networking platforms. Also, I have begun making use of the premium Marketplace option. Almost all of the tools that marketers want are available in SEMrush.

What do you dislike most about this product?

It's a fantastic platform with a lot of features, but it takes some getting used to because the UI isn't that simple. Having to look for and learn the location of a feature that isn't immediately obvious is a time sink. As it has to adjust to the platform, it might be challenging for a first-time user. In conclusion, the interface is difficult to understand for a first-time user.

What recommendations would you give to someone considering this product?

Semrush is a fantastic tool for businesses who need assistance with managing their SEO clients' day-to-day operations. Their project management software is fantastic for businesses with many different clients. Yet, if a customer is only active during certain times of the year, there is no way to back up their work. For SEM customers, there are supplemental options like competition analysis and expanded Google Ads data. Anyone in need of a reliable SEO instrument have my highest recommendation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matej K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, amazing support, but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Easy to use

What is your favorite aspect of this product?

Position tracking

What do you dislike most about this product?

Price and missing GA4 implementation.

What recommendations would you give to someone considering this product?

Compare all products and choose one that best fits your needs.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Charges for Enhancements
  • Less Generous
  • Leverages Incumbent Status

Most Popular Semrush Comparisons