Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Semrush won the following awards in the Website Analytics category

Filter By

Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
4% Neutral
93% Positive

Pros

  • Efficient Service
  • Acts with Integrity
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Audience Segmentation

89

Search Engine Optimization

89

Paid Search Integration

87

Data Visualization

86

Device and Browser Analytics

85

Audience Demographics

85

Customer Value Analysis

84

API Framework

82

Customer Journey Modelling

82

Conversion Analysis

81

Social Media Analytics

80

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of IT Administration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Ease of Data Integration

81

Availability and Quality of Training

80

Vendor Support

79

Semrush Reviews

Shivam S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

It's Very Easy to use and saves time

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Features they are offering

What is your favorite aspect of this product?

Vast analysis and audit reports for Seo

What do you dislike most about this product?

Everything is good according to me

What recommendations would you give to someone considering this product?

Highly Recommended from my side

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Mithil P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2023

- Good UX - Good Technology and Integrations

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Pricing is better

What is your favorite aspect of this product?

How it targeted solutions for different use cases.

What do you dislike most about this product?

Support/ Chat/Helpful resources, etc.

What recommendations would you give to someone considering this product?

The learning curve can be a bit more due to a lack of helpful resources/ community support upfront.

Pros

  • Respectful
  • Acts with Integrity
  • Transparent
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Productive

Russ A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Excellent user friendly marketing tool

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

It stands out from the crowd because to its intuitive interface and extensive set of functionality, which includes tools for competition analysis, content management, and keyword research and tracking, among others.

What is your favorite aspect of this product?

Using Semrush, you can monitor, evaluate, and enhance your website's performance. Its user-friendly design gives us quick access to vital SEO indicators like organic traffic, keyword rankings, backlinks, and more. We can also monitor their website's performance in search engines with the use of technologies like Site Audit and Position Tracking. We can acquire insights into where changes are needed by using reports like Competitor Research & Analysis and Keyword Research & Discovery, in addition to the detailed analytics data on the company's present performance.

What do you dislike most about this product?

It's not cheap, with monthly subscriptions starting at $119.95, leaving it out of reach for some small enterprises and people who want to use the program

What recommendations would you give to someone considering this product?

Semrush has great customer service, so it's simple to obtain help with any question or issue, and it offers a great method for keeping tabs on website performance and making educated decisions about operations, so I highly suggest it.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Most Popular Semrush Comparisons