SAP

SAP Sales Cloud

Composite Score

8.0 /10

CX Score

8.2 /10

15 Reviews Write a Review

What is SAP Sales Cloud?

Deliver exceptional sales experiences and increase revenue and foster advocacy by supporting customer-centric sales engagements with a 360-degree view of every customer and interaction. Let your sales organization spend more time building relationships and engaging with customers. With the SAP Sales Cloud solution, you can streamline and automate critical selling processes and empower sellers with intelligent recommendations.

Company Details

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SAP Sales Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Sales Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

93 Plan to Renew

7
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Sales Cloud?

6% Negative

7% Neutral

87% Positive

Pros

Helps Innovate
Trustworthy
Efficient Service
Effective Service

Feature Ratings

Average 87

Dashboard

Intelligent Alerts and Notifications

Pipeline Planning

Collaboration

Territory Analytics and Management

Predictive Time-Series Reporting & Analytics

Data Ingestion and Interoperability

Scenario Analysis

Predictive Sales Forecasting

Visual Pipeline Monitoring

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 82

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

SAP Sales Cloud Reviews

Sanket M.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Its cost effective, very productive for sales team

Likeliness to Recommend

9 /10

What differentiates SAP Sales Cloud from other similar products?

- Ease of vendor integration - No of features - customer support - easy of installation

What is your favorite aspect of this product?

all of the above - User Interface is very intuitive

What do you dislike most about this product?

- Cost can be high sometimes - Speed of innovation is not fast enough. - No of services supported can be inproved

What recommendations would you give to someone considering this product?

Please go through dislikes points

Pros

Helps Innovate
Includes Product Enhancements
Continually Improving Product
Reliable

Cons

Commodity Features

YuvaTheja E.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

A versatile tool for Sales Managment

Likeliness to Recommend

10 /10

What differentiates SAP Sales Cloud from other similar products?

Its capability as well as compatibility with almost every application. We primarily used it to manage sales and Finance and also had success automating it using RPA tools.

What is your favorite aspect of this product?

Easy accessibility, portability, integrity, efficiency and what not. It enables a seamless connection to other Desktop applications through APIs and integrated plugins.

What do you dislike most about this product?

I absolutely like all its features, nothing to dislike or that does not work.

What recommendations would you give to someone considering this product?

I thoughtfully recommend it all prospective buyers who are already familiar with SAP eco system without a question.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Somasundaram A.

Role: Industry Specific Role
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Excellent Sales solution and Comprehensive

Likeliness to Recommend

7 /10

What differentiates SAP Sales Cloud from other similar products?

This tool allows sales agents to increase their sales numbers and productivity and efficiency as all teams maintain access to information in an updated and synchronized way

What is your favorite aspect of this product?

The quality of customer information is improved as it is all recorded in the same place. The tool provides a global view of customers allowing for better decision making when promoting our products and services

What do you dislike most about this product?

It is complex to adapt the tool to different organizations as it will depend directly on the operations and the type of products and services of each company. The user interface is certainly complicated at times, as it has many options and many configurations to be applied. It requires constant internet connection to be used, which in remote locations can be a problem for agents who are constantly traveling

What recommendations would you give to someone considering this product?

This is a best tool with high efficiency

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

SAP Sales Cloud

What is SAP Sales Cloud?

Company Details

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Awards & Recognition

SAP Sales Cloud Ratings

87 Likeliness to Recommend

1 Since last award

93 Plan to Renew

7 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love SAP Sales Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

SAP Sales Cloud Reviews

Sanket M.

Its cost effective, very productive for sales team

Likeliness to Recommend

Pros

Cons

YuvaTheja E.

A versatile tool for Sales Managment

Likeliness to Recommend

Pros

Somasundaram A.

Excellent Sales solution and Comprehensive

Likeliness to Recommend

Pros

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Feature Ratings

Dashboard

Intelligent Alerts and Notifications

Pipeline Planning

Collaboration

Territory Analytics and Management

Predictive Time-Series Reporting & Analytics

Data Ingestion and Interoperability

Scenario Analysis

Predictive Sales Forecasting

Visual Pipeline Monitoring

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation