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Salesforce Sales Cloud Enterprise
In Partnership With SelectHub
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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In Partnership With SelectHub
Salesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Alfred L.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Powerful CRM software, easy to use.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce is resolving issues with the sales process in general; I can now manage my accounts, leads, contacts, prospects, and generate any form of report using this CRM. Communication is critical when launching a new product. Communication is made easier with this CRM thanks to email alerts. We fixed various problems with Salesforce and saw major improvements in data and user experience with our software. Salesforce ensures that everyone is on the same page and has access to the same data.
What is your favorite aspect of this product?
I choose Salesforce CRM because it is the most secure and strong sales CRM. I also prefer this CRM's reports and dashboard since the reports are customized and I can simply obtain any form of report. By far my favorite aspect of Salesforce is the flexibility to mould and alter it to the specific needs of your organization and stakeholders. After using other CRMs that required me to utilize restricted and/or limited functionality, Salesforce has been a game changer.
What do you dislike most about this product?
The disadvantage of this product, in my opinion, is that it may quickly overwhelm customers with information that is irrelevant to them if they are not shown how to utilize it, the Salesforce CRM subscription is pretty pricey, however I must mention that it provides the finest experience of any CRM.
What recommendations would you give to someone considering this product?
I have to state that Salesforce is the finest CRM for sales, and I strongly advise everyone to use it. It's a good idea to have a Salesforce specialist on hand if you're planning to make any adjustments.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Tanner W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Powerful, but needs a good driver behind the wheel
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce seems to integrate with everything we'd need it to
What is your favorite aspect of this product?
I like being able to see all of my accounts at a glance
What do you dislike most about this product?
I dont' like how difficult it is to spin up dashboards or find existing dashboards
What recommendations would you give to someone considering this product?
If you're scaling quickly, go with it
Pros
- Enables Productivity
- Reliable
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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Belinda J.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: End User of Application
Submitted May 2022
Helps in better management of leads and sales
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise is unique in that it not only promises to deliver all features, but it also covers everything we need to manage our business on an automation platform with smart and cognitive intelligence capabilities. Salesforce also ensures easy contact management by providing access to customer key data and connection history.
What is your favorite aspect of this product?
It provides a complete view of the customer, including analytics and engagement-boosting methods. Customers' social data can be used to gain a better knowledge of their specific behavior so we can provide them with the services in which they have shown interest. Having Salesforce also helps us track the progress of agreements by obtaining a comprehensive and unified snapshot of contact information.
What do you dislike most about this product?
After using this I recognize that great power comes with greater challenges, which I certainly am not able to fully comprehend or fix, these can only be fixed by our IT team. I am just hoping that we'll be able to streamline the experience soon. Furthermore, its authenticator is difficult to operate and regularly fails.
What recommendations would you give to someone considering this product?
Salesforce Sales Cloud Enterprise is the undisputed king of CRM products that may be a wonderful fit for your company, whether it's tiny or huge, and it allows you to work and engage with your customers from anywhere. With prediction and performance monitoring, Salesforce CRM streamlines your sales and business practices. Users should try it someday at least once.
Pros
- Helps Innovate
- Client Friendly Policies
- Acts with Integrity
- Over Delivered
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