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Salesforce Sales Cloud Enterprise
In Partnership With SelectHub
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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In Partnership With SelectHub
Salesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1939715/original/1939715.jpg?1662104577)
Brooke R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
The best tool to manage a customer relation
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
It is less complicated to utilize than other specialist solutions. The user layout is stunning, and the features are unparalleled in the industry. The most noticeable feature of this technique is its effectiveness. It also helps you to select important circumstances so you can focus on productivity. This has been the most helpful curriculum from the perspective of constant efficacy.
What is your favorite aspect of this product?
We have never used a CRM that was more exact and efficient. We have used this Customer relationship management for over three years and are pleased with its performance. CRM is largely used in online communication activities. Salesforce Sales Cloud Enterprise is the best application for keeping track of sales and transactions in your company. This tool helps you to keep company data and important reports safe.
What do you dislike most about this product?
As one of the biggest important marketing automation systems, CRM must have the ability to instantly evaluate Pardot equates. I'd also like to witness Salesforce enhance its reloading performance whenever it pertains to styling since updating and creating a panel presently takes some time.
What recommendations would you give to someone considering this product?
When it comes to Salesforce's competitors, Microsoft Dynamics is one of them. Salesforce appears to become more efficient, and We only have server outages once maybe twice a year. Although workflow architects were the most powerful tool, we want to employ to handle numerous operations, it is now incredibly simple to carry out a company demand. I believe you will enjoy Salesforce once you start adopting it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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Donna-sue C.
- Role: Public Sector
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jun 2022
All-in-one sales tool and CRM tool for marketing.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce is useful for corporations handling mass amounts of data. We simply wouldn’t be ready to do our jobs without such a strong CRM. Plus, the flexibility to adjust with outreach is quite nice. The amount of flexibility and customization reminds me of earlier generation tools that felt sort of a million building blocks stacked along and rearranged, however fashionable Salesforce puts some efficient guardrails around that experience.
What is your favorite aspect of this product?
Some of the most effective things to love about Salesforce is the ability to customize it to your feeling (Our org is on enterprise edition). The power to quickly add fields, add formulas, install apps on high of it makes it easy to use. It additionally can own inbuilt workflow and notifications which will simply go out and be simple to set up. If you would like to create your custom solutions, there’s a developer possibility with it as well. Overall, if I were to go to a brand new company and that they were using something except Salesforce, I would highly suggest a change.
What do you dislike most about this product?
Salesforce can be a little exhausting to navigate if you don’t recognize what you’re doing (especially the legacy version of the CRM). It can also take a short while to load at times, particularly once you are within the middle of navigating multiple tabs. So, you’ll have some people on groups robustly using salesforce because of existing information, however that knowledge isn’t simply transferable to others.
What recommendations would you give to someone considering this product?
This is the industry standard and I assume it does what it says it must do and what I would like it for my role. I simply want it’d modernize faster.
Pros
- Trustworthy
- Saves Time
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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Sherlonda P.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted May 2022
CRM software that is easy to use and customizable
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I like how simple it is to work on leads and track them using alerts. I appreciate how well the software integrates with the various applications that we use internally. I like that there is also a developer option if you need to create your own custom solutions.
What is your favorite aspect of this product?
I get everything I need from the CRM; all you have to do is customise it to look the way you want it to. I like how the level of flexibility and customizability reminds me of previous generation tools that felt like a million stacked and rearranged building blocks. Still, Modern Salesforce puts some simplified guardrails around that experience. It is simple to use because you can quickly add fields, formulas, and apps on top of it.
What do you dislike most about this product?
Salesforce will not assist you in managing a high level of detail. The data structure is not always easy to understand - the reporting section is extremely sensitive to even minor changes - At the same time, it is difficult to distinguish between folders and sub-folders.
What recommendations would you give to someone considering this product?
There are various additions for activity logging, and it appears that there is a lot of scope for user customization. It is simple to create and customise customer lists at the user level. It is simple to query the status of other people's business negotiation activities from the customer's perspective, and it is simple to collect customer correspondence information.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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