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Salesforce Sales Cloud Enterprise
In Partnership With SelectHub
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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In Partnership With SelectHub
Salesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Carl O.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Pricey for what it is, but its a detailed software
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
I think it's the most detailed and thorough software on the market, it just has so many features and integrations.
What is your favorite aspect of this product?
I love the integrations available, this really sets it apart from the rest.
What do you dislike most about this product?
Partly due to all the features, I feel the UX is not optimal. I find it quite convoluted to navigate.
What recommendations would you give to someone considering this product?
It all depends what you want from a CRM system, however if you are an SME I think there are better options out there.
Pros
- Efficient Service
- Respectful
- Altruistic
- Acts with Integrity
Cons
- Inhibits Innovation
- Less Performance Enhancing
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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Alpeshkumar G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
NextGen CRM on the Go !
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Training resources are easily available which is cost effective. Salesforce TrailHead program is outstanding and it helps to train engineer with minimal cost.
What is your favorite aspect of this product?
Integration with various system and well thought architectural patterns for various use cases.
What do you dislike most about this product?
Data Ingestion can lead to lot duplicates and subsequently other issue. If you are customizing you need expert consultants's services.
What recommendations would you give to someone considering this product?
Salesforce helps to scale sales
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Gary C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Plenty of features sometimes complicated to use
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Breadth of data points
What is your favorite aspect of this product?
in depth tracking of my deals. ability to see history and if anyone else has worked on that account
What do you dislike most about this product?
somewhat complicated
What recommendations would you give to someone considering this product?
make more intuitive
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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