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Salesforce Sales Cloud Enterprise
In Partnership With SelectHub
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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In Partnership With SelectHub
Salesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1936757/original/1936757.jpg?1678068984)
Florian P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Great CRM platform!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Industry leadership & degree of customizability & analytics platform
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Platform can be slow at times, takes a few seconds to load per page
What recommendations would you give to someone considering this product?
Ask around and see what your peers are saying. Chances are, they are already using SFDC.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Performance Enhancing
Cons
- Less Generous
- Under Delivered
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1941339/original/1941339.jpg?1659050523)
David C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Improved the relationship with our clients
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud assists in putting all organizational resources on the same page and allows us to examine data and be more organized rather than being garbled and confused. The Salesforce Sales Cloud has assisted us all in being transparent and maintaining positive relationships with local organizations in order to realize our potential.
What is your favorite aspect of this product?
Salesforce is a fantastic tool for businesses that deal with all sorts of information. Both development and maintenance costs will be considerably lowered with traditional infrastructure, where we handle everything ourselves. For the ad agency side of our organization, the promise of enhancing project tracking, prospects, and so on. Overall it is giving reliable and mind-blowing services.
What do you dislike most about this product?
The initial configuration takes a long time and requires a lot of knowledge to do it right. It's quite tough to do it without the help of a trusted third party. When it is implemented incorrectly, it can be overwhelming and there is a learning curve, but that's okay because CRMs are hot right now.
What recommendations would you give to someone considering this product?
In my opinion, Salesforce is a real sales CRM that integrates with a huge number of third-party applications, which also includes Marketo. After using it, I can easily analyze my colleagues' active sales progress. Check when and what the client purchased as soon as possible. Finding the client's contact information is just a breeze because they are registered on our eCommerce page, so I may contact him personally later.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1943046/original/1943046.jpg?1659043516)
Christoph V.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Outstanding tool to manage sales
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce, in my perspective, is the greatest CRM available. I have tested four other CRMs and none of them function as well as Salesforce. The evaluation and protection method provides us with the ideal viewpoint for determining whether our goals are well-defined, where we can enhance, and so broaden our ideas.
What is your favorite aspect of this product?
The gains to the organization would be a faster return on investment, specifically in the sales and service model. It's ideal for our business as we rely heavily on sales and support. I don't even think there's anything I've ever wanted in terms of bespoke versatility, reporting, or operations that I couldn't put up. I'm also pleased with the integration possibilities offered.
What do you dislike most about this product?
I faced several errors with the tool that have become wonky with time. In addition to this, the dependent fields are sometimes not well stated, and I have to hunt to figure out what is required to move a trade through to the next stage. Apart from these issues, they can help with certain slowness issues in the application when I have numerous windows open.
What recommendations would you give to someone considering this product?
Highly recommended! The scalability of the Salesforce Sales Cloud is something I really admire. It may be used by any business size and scaled as the company expands, which is uncommon in other CRMs because most are tailored to certain business sizes. It has given us a more direct line of communication with each of our clients, potentially raising our company's visibility.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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