Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
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Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
8% Neutral
89% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Customer Service Management

85

Collaboration

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

85

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

AMBA M.

  • Role: Finance
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Great product with superb features

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It's ability to access thousands of prebuilt apps and integrate seamlessly, this enables it to extend functionality.

What is your favorite aspect of this product?

Deep integration with Salesforce ecosystem

What do you dislike most about this product?

Does not easily integrate with Microsoft products

What recommendations would you give to someone considering this product?

Not ideal for Microsoft centric organizations

Pros

  • Trustworthy
  • Acts with Integrity
  • Client's Interest First
  • Friendly Negotiation

Cons

  • Inhibits Innovation

Branko J.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Industry standard features at a high price.

Likeliness to Recommend

7 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

AI-driven insights via Einstein, and seamless integration with other Salesforce products.

What is your favorite aspect of this product?

AI-powered features for improving efficiency and strategy.

What do you dislike most about this product?

The high cost and complexity.

What recommendations would you give to someone considering this product?

Focus on customization, invest in training for AI and automation, and ensure smooth integration with other tools to get the most out of Salesforce Sales Cloud Enterprise.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Helps Innovate

Mahender R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use, and add new enhancements easily

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise stands out with: Customization: Tailor workflows and interfaces with minimal coding. Comprehensive Features: Manage leads, opportunities, forecasting, and more in one platform. Scalability: Supports businesses of all sizes and complexities.

What is your favorite aspect of this product?

one standout aspect of Salesforce Sales Cloud Enterprise is its customization and scalability. Businesses can tailor the platform to fit their unique needs while still having the flexibility to grow and adapt as they scale. This balance of personalization and future-proofing makes it incredibly powerful and versatile for organizations of all sizes.

What do you dislike most about this product?

I can't saying as such. N/A

What recommendations would you give to someone considering this product?

I can't saying as such. N/A

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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