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Salesforce Sales Cloud Enterprise
In Partnership With SelectHub
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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In Partnership With SelectHub
Salesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
Morgan W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Fundamental to Sales, Commoditized Feature-Set
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud Enterprise is the leader in it's space and kind of controls the market for CRM. It's capabilities are second to none when properly implemented, but the implementation and upkeep of the platform is highly costly from a time and money perspective.
What is your favorite aspect of this product?
Customization is great for this product. Companies can mold Salesforce to fit their exact process. This is a blessing and a curse in that if it's customized properly its great...on the flip side improper customizations can make things harder for a day to day rep's usage of the platform.
What do you dislike most about this product?
UI can be confusing for new users of the product. There are a ton of fields that are specific across different company implementations.
What recommendations would you give to someone considering this product?
Map out your sales process in a very granular way before implementing this platform. That way you can build Salesforce around your process vs. adapting to theirs out of the box.
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Respectful
Cons
- Charges for Enhancements
- Leverages Incumbent Status
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Chandan Y.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Best CRM in the Market
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Ease of Integration, powerful reporting and dashboards, plenty of customization options
What is your favorite aspect of this product?
Reporting and forecasting
What do you dislike most about this product?
sometimes Lightning version feels slow
What recommendations would you give to someone considering this product?
No recommandations, it has all of it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Matthew A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Unlimited customisation, slower than hubspot
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Unlimited customisation, the tool is really what you make of it. But for this reason it is much more complex and more for enterprise. Needs someone to manage it and keep it clean.
What is your favorite aspect of this product?
Reporting and analytics
What do you dislike most about this product?
It is much slower than other CRMs I have used
What recommendations would you give to someone considering this product?
Make sure you have someone to 'own' this product who has experience owning salesforce before.
Pros
- Security Protects
- Helps Innovate
- Performance Enhancing
- Unique Features
Cons
- Slower Product Innovation
- Less Inspiring
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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