Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce Sales Cloud Enterprise Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Sales Cloud Enterprise

Composite Score
8.7 /10
CX Score
8.8 /10
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Salesforce Sales Cloud Enterprise
8.7 /10

What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Customer Relationship Management - Enterprise category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
8% Neutral
89% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Lead Management

87

Sales Management

87

Account and Contact Management

85

Analytics and Reporting

85

Customer Service Management

85

Collaboration

85

Activity and Workflow Management

83

Marketing Management

83

Quote Contract and Proposal

82

Telephony and Call Center Management

80

Mobile

77

Vendor Capability Ratings

Average 82

Breadth of Features

86

Business Value Created

85

Quality of Features

85

Availability and Quality of Training

83

Ease of Data Integration

83

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Implementation

80

Usability and Intuitiveness

80

Vendor Support

79

Salesforce Sales Cloud Enterprise Reviews

𝗘𝗯𝗶𝗻 𝗔.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A good product

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The cloud based suite of solution provides seamless integration across various business operations. On top of that they provide lightning activities for automation of different process

What is your favorite aspect of this product?

The predictive analytics with the integration of AI provides good forecasts

What do you dislike most about this product?

The cost is high compared to other CRM but the features justify it

What recommendations would you give to someone considering this product?

I will say work with a Salesforce implementation partner to guide you throught the setup and customise it for your process

Pros

  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Ayush D.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Comprehensive Feature Set Scalability and Customization Integration Capabilities

What is your favorite aspect of this product?

aspect that users frequently highlight is the platform's robust customization capabilities another aspect that users value is the seamless integration capabilities of Salesforce Sales Cloud Enterprise often praise the comprehensive feature set of Salesforce Sales Cloud Enterprise. From lead management and opportunity tracking to forecasting, collaboration tools, analytics, and AI-driven insights, Sales Cloud offers a wealth of functionality designed to support sales teams at every stage of the sales cycle.

What do you dislike most about this product?

Complexity and Learning Curve Customization Challenges Cost

What recommendations would you give to someone considering this product?

Define Your Business Requirements Evaluate Your Options Take Advantage of Resources

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jayant K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

For Good Sale, use SalesForce

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Smoothness Ease of Implementation Features for Sales Team

What is your favorite aspect of this product?

Salesforce integration with IAM tool

What do you dislike most about this product?

Oftenly hanged

What recommendations would you give to someone considering this product?

Nothing as much to recommendations.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Caring

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