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Salesforce Sales Cloud Enterprise
In Partnership With SelectHub
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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In Partnership With SelectHub
Salesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Alejandro C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2021
A clear leader at the top of their game
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
SFDC (especially lightning) makes the life of an entire sales organization easier, but it doesn't stop there. If you're an IT Business partner, or a CRM admin, or if you work on marketing automation or demand generation, you will find SFDC to be a common space/platform through which you can reach not just sales but through them, end customers. I'm genuinely impressed by how much innovation the company brings through their platform and I dare say there is no direct competitor to them, feature by feature, especially not at the enterprise level. Also, I don't know of any great sales tool that doesn't connect to SFDC these days!
What is your favorite aspect of this product?
How intuitive it gets after a while. Even if you give your reps access to a lot of modules, they'll figure out the way to be really efficient, really fast.
What do you dislike most about this product?
Just to name one that I don't hate but I think could do better: reports are still not that simple, especially not when you have a few hundred (or thousand) reps and multiple regions, market segments and you use more than 2-3 modules.
What recommendations would you give to someone considering this product?
Do consider the size of your business and your sales team, the type of relationships they have with their customers and how much automation you can handle. If the answer to those questions is "a lot", or "big", go with SFDC. There's no better platform out there.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
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Renata Y.
- Role: Human Resources
- Industry: Energy
- Involvement: Initial Implementation
Submitted Aug 2021
SAP Sales Cloud is my favorite software
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
SAP Cloud enables users to access their data, applications and services over the internet. It eliminates the need for costly hardware such as cloud hard drives and servers, and provides users with the ability to work from anywhere. SAP Cloud runs on SAP Cloud Platform running on SAP HANA database.
What is your favorite aspect of this product?
SAP Cloud Platform, together with these 3 scenarios; While supporting the integration of different infrastructures with each other, it ensures that the necessary connection and security needs are met during integration. As of today, SAP has more than 1800 products. All of these products can be integrated into the HANA platform. In parallel with concepts such as cloud, big data and mobility that have emerged in recent years, SAP has started to focus on cloud-based products. In fact, SAP products such as SuccessFactors, Ariba, Hybris, Concur and Fieldglass are only cloud-based.
What do you dislike most about this product?
SAP has more than 310,000 customers in 190 countries around the world. SAP applications enable managers to make the right decisions in increasingly competitive conditions in the business world, and generally enable companies to meet international standards in their business processes. At the same time, it brings together all processes and systems, helping to understand needs more easily and produce fast solutions.
What recommendations would you give to someone considering this product?
Determining the right cloud setup and choosing the best solution is an extensive process. SAP Cloud makes the cloud transition operation easier with the advantages of Flexible Cloud Licensing and OPEX financial model. Unleash the true power of your sales team with the SAP Sales Cloud.
Pros
- Helps Innovate
- Efficient Service
- Over Delivered
- Transparent
Cons
- Wastes Time
- Leverages Incumbent Status
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Sadaharu K.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2021
For sales and marketing operations, this is a high
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Very powerful MA software with a large variety of features However, to master it, you'll need employees who possess the essential technical skills. As a result of CRM measures, it will be able to target specific consumers, which is impossible with mass advertising. A connection to other databases made it possible to use the data internally. Each customer category's LTV has increased as a result of implementing measures.
What is your favorite aspect of this product?
Appropriate for CRM software. Other utilities can be accessed via links. The interface that is easy to utilize A little forethought will save you from many headaches. Aspects of operation.
What do you dislike most about this product?
Needs a good deal of technical expertise. Has a long learning curve.
What recommendations would you give to someone considering this product?
It's a useful tool for dealing with enormous volumes of data. As a result, our firm's client satisfaction and income have increased. Additionally, we were able to boost email open rates as a result of this and conduct successful marketing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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