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Salesforce Sales Cloud Enterprise
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Helps Innovate
- Transparent
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Intelligent Search
Next-Best-Action Recommendations
Application Integration
Sales Collateral Management
Lead Generation and Funnel Management
Content Analytics and Scoring
Multi Device Capability
Onboarding and Training
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.7
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
Lucia D.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2024
A really good CRM
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Unlike other CRMs, it doesn't just assign scores based on historical data, it predicts future interactions.
What is your favorite aspect of this product?
Salesforce is awesome in automating the contract lifecycle. It's not just about storing contracts - it actively tracks milestones and renewal dates
What do you dislike most about this product?
The initial user onboarding can be complex. This complexity caught up with us during a time-sensitive lead follow-up where some team members struggled to swiftly locate and update critical lead information
What recommendations would you give to someone considering this product?
Implement scenario-based training for Salesforce. Immersing users in real-life scenarios during training can accelerate the learning process
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Rowel C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jan 2024
Impactful & Efficient
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Clearly salesforce offers more functions and efficiency comparing to other platforms on its category.. It has vast function and can be more customized according to user and business specifics.
What is your favorite aspect of this product?
It is very easy to customize and to integrate into different other tools.
What do you dislike most about this product?
It's pricey and because of the complications of its functions and customizations it is a bit hard to implement and to train users with.
What recommendations would you give to someone considering this product?
Salesforce is a very powerful product. Just be sure that you do not over purchase functions that you won't really use because its very pricey. I will also point out to new users that because its a very robust system it's a bit complicated to learn using this compared to other platforms. But the great thing is once you get to experience using the platform once, regardless if you transfer companies, positions or departments the main function will entirely be familiar.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Cody L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Your all-in-one CRM from start to finish
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce has few competitors in the field of CRMs that can stack up to the level and investment that they can. You can do whatever you'd like with the customer success team from Salesforce and the ideas that you have, they'll come up with solutions for you if they don't have them. Include the salesforce registered Applications and integration is easier than its ever been!
What is your favorite aspect of this product?
If it's not in Salesforce, it doesn't exist. It's great to have a single source of truth for our marketing, sales, CS, etc. teams to get on board with. All of our notes, context, and interactions with our prospects/clients is easily accessible and actionable.
What do you dislike most about this product?
I don't have complaints with the platform nor product, however its important to have someone with a vision for your data management consulting with other departments that will be impacted before standing the product up.
What recommendations would you give to someone considering this product?
I would recommend taking a healthy look at your pipeline and data ingestion at this time, run through the workflow, then work through it again making it very straightforward. For example, do your leads coming in overnight primarily come from EU markets? Build into your lead generation and distribution to account managers that handle that area, the rules are only as smart as you make them! :)
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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