What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Enablement category

Filter By

Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
3% Neutral
94% Positive

Pros

  • Helps Innovate
  • Transparent
  • Respectful
  • Security Protects

Feature Ratings

Average 84

Collaboration

85

Intelligent Search

85

Next-Best-Action Recommendations

85

Application Integration

85

Sales Collateral Management

84

Lead Generation and Funnel Management

84

Content Analytics and Scoring

82

Multi Device Capability

82

Onboarding and Training

82

Vendor Capability Ratings

Average 84

Breadth of Features

90

Business Value Created

87

Quality of Features

86

Availability and Quality of Training

85

Ease of Customization

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of IT Administration

80

Vendor Support

80

Salesforce Sales Cloud Enterprise Reviews

Lucia D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

A really good CRM

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Unlike other CRMs, it doesn't just assign scores based on historical data, it predicts future interactions.

What is your favorite aspect of this product?

Salesforce is awesome in automating the contract lifecycle. It's not just about storing contracts - it actively tracks milestones and renewal dates

What do you dislike most about this product?

The initial user onboarding can be complex. This complexity caught up with us during a time-sensitive lead follow-up where some team members struggled to swiftly locate and update critical lead information

What recommendations would you give to someone considering this product?

Implement scenario-based training for Salesforce. Immersing users in real-life scenarios during training can accelerate the learning process

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Rowel C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Impactful & Efficient

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Clearly salesforce offers more functions and efficiency comparing to other platforms on its category.. It has vast function and can be more customized according to user and business specifics.

What is your favorite aspect of this product?

It is very easy to customize and to integrate into different other tools.

What do you dislike most about this product?

It's pricey and because of the complications of its functions and customizations it is a bit hard to implement and to train users with.

What recommendations would you give to someone considering this product?

Salesforce is a very powerful product. Just be sure that you do not over purchase functions that you won't really use because its very pricey. I will also point out to new users that because its a very robust system it's a bit complicated to learn using this compared to other platforms. But the great thing is once you get to experience using the platform once, regardless if you transfer companies, positions or departments the main function will entirely be familiar.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cody L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Your all-in-one CRM from start to finish

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce has few competitors in the field of CRMs that can stack up to the level and investment that they can. You can do whatever you'd like with the customer success team from Salesforce and the ideas that you have, they'll come up with solutions for you if they don't have them. Include the salesforce registered Applications and integration is easier than its ever been!

What is your favorite aspect of this product?

If it's not in Salesforce, it doesn't exist. It's great to have a single source of truth for our marketing, sales, CS, etc. teams to get on board with. All of our notes, context, and interactions with our prospects/clients is easily accessible and actionable.

What do you dislike most about this product?

I don't have complaints with the platform nor product, however its important to have someone with a vision for your data management consulting with other departments that will be impacted before standing the product up.

What recommendations would you give to someone considering this product?

I would recommend taking a healthy look at your pipeline and data ingestion at this time, run through the workflow, then work through it again making it very straightforward. For example, do your leads coming in overnight primarily come from EU markets? Build into your lead generation and distribution to account managers that handle that area, the rules are only as smart as you make them! :)

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Salesforce Sales Cloud Enterprise Comparisons