What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Enablement category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
3% Neutral
94% Positive

Pros

  • Helps Innovate
  • Transparent
  • Respectful
  • Security Protects

Feature Ratings

Average 84

Collaboration

85

Intelligent Search

85

Next-Best-Action Recommendations

85

Application Integration

85

Sales Collateral Management

84

Lead Generation and Funnel Management

84

Content Analytics and Scoring

82

Multi Device Capability

82

Onboarding and Training

82

Vendor Capability Ratings

Average 84

Breadth of Features

90

Business Value Created

87

Quality of Features

86

Availability and Quality of Training

85

Ease of Customization

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of IT Administration

80

Vendor Support

80

Salesforce Sales Cloud Enterprise Reviews

Branko J.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Industry standard features at a high price.

Likeliness to Recommend

7 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

AI-driven insights via Einstein, and seamless integration with other Salesforce products.

What is your favorite aspect of this product?

AI-powered features for improving efficiency and strategy.

What do you dislike most about this product?

The high cost and complexity.

What recommendations would you give to someone considering this product?

Focus on customization, invest in training for AI and automation, and ensure smooth integration with other tools to get the most out of Salesforce Sales Cloud Enterprise.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Helps Innovate

Mahender R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use, and add new enhancements easily

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce Sales Cloud Enterprise stands out with: Customization: Tailor workflows and interfaces with minimal coding. Comprehensive Features: Manage leads, opportunities, forecasting, and more in one platform. Scalability: Supports businesses of all sizes and complexities.

What is your favorite aspect of this product?

one standout aspect of Salesforce Sales Cloud Enterprise is its customization and scalability. Businesses can tailor the platform to fit their unique needs while still having the flexibility to grow and adapt as they scale. This balance of personalization and future-proofing makes it incredibly powerful and versatile for organizations of all sizes.

What do you dislike most about this product?

I can't saying as such. N/A

What recommendations would you give to someone considering this product?

I can't saying as such. N/A

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manivannan A.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Comprehensive CRM with AI

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It differentiates from other products because of its advanced AI capabilities which are deeply embedded across its platform, and it is known for its high degree of customization.

What is your favorite aspect of this product?

The most favored aspect of salesforce is its customizability and scalability.

What do you dislike most about this product?

Performance issues in which some of the people report slow loading and performance lags when working with large datasets

What recommendations would you give to someone considering this product?

I would like to recommend them by starting with their pilot program

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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