What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Sales Enablement category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

3% Negative
3% Neutral
94% Positive

Pros

  • Helps Innovate
  • Transparent
  • Respectful
  • Security Protects

Feature Ratings

Average 84

Collaboration

85

Intelligent Search

85

Next-Best-Action Recommendations

85

Application Integration

85

Sales Collateral Management

84

Lead Generation and Funnel Management

84

Content Analytics and Scoring

82

Multi Device Capability

82

Onboarding and Training

82

Vendor Capability Ratings

Average 84

Breadth of Features

90

Business Value Created

87

Quality of Features

86

Availability and Quality of Training

85

Ease of Customization

85

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Ease of IT Administration

80

Vendor Support

80

Salesforce Sales Cloud Enterprise Reviews

Luisito C.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

ease of use and productive

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Robust Feature Set: Salesforce Sales Cloud Enterprise offers a wide range of features for sales teams, including lead and opportunity management, contact and account management, sales analytics, workflow automation, and reporting.

What is your favorite aspect of this product?

Reporting and Analytics: The platform provides powerful reporting and analytics tools, making it easier for businesses to gain insights into their sales performance, track key metrics, and make data-driven decisions.

What do you dislike most about this product?

Complexity: The platform's robust features and customization options can make it complex to set up and manage, especially for users who are not experienced with Salesforce.

What recommendations would you give to someone considering this product?

Leverage the mobile capabilities of Sales Cloud Enterprise to enable your sales team to access critical information and perform tasks while on the go.

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Colin S.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Lots of good features, but sometimes overwhelming.

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

The reporting tools are good, replaced our dependency on PowerBI

What is your favorite aspect of this product?

API Ingegration in to the other areas of our business

What do you dislike most about this product?

Sometimes there are too many features, all doing similar things

What recommendations would you give to someone considering this product?

Try it - you can pull in your data from all sources and manage your organisation from one place

Pros

  • Helps Innovate
  • Over Delivered
  • Continually Improving Product
  • Reliable

Cons

  • Commodity Features

Chaveli M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2023

Great resource for managing contact and lead data

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It is solving contact/lead data management and reporting and opportunity setting. I am able to organize data via provided resources like the ability to create campaigns, create contacts/leads, create reports to filter data. It allows my team and I to be more efficient in overall data processing and management.

What is your favorite aspect of this product?

I am able to export contacts from zoominfo, I also can create campaigns and add these contacts to those campaigns. I can create opportunities as well. I can run reports on lead and contact data and use these reports to access or organize contact data. In addition I have option to disqualify contacts no longer needed to keep the database clean.

What do you dislike most about this product?

Not a lot. Only improvement is making all fields on created reports editable

What recommendations would you give to someone considering this product?

If you need reliable data management to make your business efficient then salesforce sales cloud provides all the resources you need

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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