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Salesforce Sales Cloud Enterprise
In Partnership With SelectHub
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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In Partnership With SelectHub
Salesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1978989/original/1978989.jpg?1679831862)
Sofia S.
- Role: Industry Specific Role
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Sep 2022
Salesforce Sales Cloud is very helpful!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The flexibility! You set up the system to support your revenue org’ workflows. The layout pages are fully customizable, for example, you’ll add widgets for ZoomInfo and LinkedIn/Sales Navigator. We use each list view to import lead/contact records into outreach and reports for visibility. The mobile app is additionally nice for viewing dashboards and performance once you’re on the go.
What is your favorite aspect of this product?
Salesforce Sales Cloud has been essential for our Sales and promoting team to trace manage and analyze our sales pipeline. The adoption has been considerably higher than alternative tools utilized in past. Competition is nowhere close to the convenience of using this answer for our CRM goals. Sales Cloud is a useful gizmo for managing customer relationships. The tool is capable of tracking lead and phone journeys, opportunities, sales pipeline, and forecast revenue. Sales Cloud conjointly comes with free dashboards and reports that you simply can transfer from App Exchange.
What do you dislike most about this product?
Quite a lot of third-party integration and development for some easier aspects of CRM. Difficult to maintain and keep things up to now with 3rd party integrations and the constant worry of security dealing with confidential and significant information being parsed to 3rd party integration apps.
What recommendations would you give to someone considering this product?
It’s a very extensible development platform where customers can do most configurations for the additional environments with clicks without coding and is supported by an incredible academic platform, Trailhead, so most changes are done without a major learning curve. I’m perpetually able to leverage the innovative enhancements that are delivered three times per year as part of the main upgrades and enjoy working with the tool even in my spare time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Cait V.
- Role: Consultant
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Sep 2022
The cream of the crop
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The most advanced system you can get
What is your favorite aspect of this product?
Capable of so much
What do you dislike most about this product?
Pricey investment
What recommendations would you give to someone considering this product?
How advanced of a system are you looking for?
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1963892/original/1963892.jpg?1664508781)
Samuel F.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2022
An on-demand CRM system.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce is the only sales tracking, data management CRM you will ever need, regardless of whether your company has a team of 200 salespeople or just 2. This is because each user is given access to a variety of features at a price that is incredibly low compared to the actual cost of using Salesforce. Since moving to Salesforce, our overall sales have increased by another 20–30%!
What is your favorite aspect of this product?
Lead management, marketing automation, and contact management are all CRM features available on this platform. The tools can be used for planning and monitoring marketing campaigns, tracking leads, managing client accounts, and providing post-purchase support. This depends on your desire for complex data management. Ideally, if you're seeking a way to manage details, then this is for you; it's a wonderful experience to do so as well.
What do you dislike most about this product?
Salesforce is more of a framework than an entire solution right out of the box. All but the most basic solutions require some amount of tweaking. A poorly executed implementation will impede usability and user adoption even though a well-planned one could fit like a glove.
What recommendations would you give to someone considering this product?
There are many choices for customization, so you may build the programme exactly as you want it. Additionally, playing with it is a lot of fun. It worked effectively with the few clients I used it with, each of which had fairly different demands. A large level of automation and simple connections to other service providers are also advantageous to us.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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