Salesforce Sales Cloud Enterprise

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

the ecosystem and the possibility to interconnect with the a largest community

What is your favorite aspect of this product?

mobile user experience

What do you dislike most about this product?

lot of functionnality but not successful

What recommendations would you give to someone considering this product?

you need to have a global budget if you want to deploy some new functionnalities. Tool is powerful but you need to have a structure, a budget and lot of change mangement follow by business team

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

We also need a record sync related function to sync the row of dependent records automatically when some changes are made, just by syncing this type of record, instead of syncing two records one after another.

What is your favorite aspect of this product?

It is difficult to open a node property in the process model with a double click; instead, we need to right-click and then click the property.This includes many amazing tools/features in its interface, and you will have to learn and find out what can be useful for your business.

What do you dislike most about this product?

We need a dialog configuration component that can be used without the help of a record type, like opening a quick dialog with a form on a button click to capture some feedback. The Validation Message feature needs some improvements.

What recommendations would you give to someone considering this product?

The tool has a simple and intuitive user interface and provides a basic architecture that you can adapt according to your requirements. It comes with a built-in workspace, which is a drag-and-drop canvas for custom analysis and visualizations.

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Great for large organizations with specific outlets. It's good for upper management to have consistency for all employees, but users can't customize it, but I guess it's by design that banker qualification and progress are consistent across the board. Scenarios where deal approvals and deal momentum can be done at the push of a button, generate monthly progress reports. It is also used to measure the performance of our business development teams and the ROI of marketing spend and specific spend for closed deals.

What is your favorite aspect of this product?

All information, strategies and data must go through the same funnel to track, locate and communicate everything. Salesforce Sales Cloud allows us to track any customer's history to better address inquiries and provide unlimited tracking of past data. This feature helps us manage customers. Salesforce is essential for accessing customer data. It is the most widely used CRM software in the market and has drastically improved the efficiency of managing customer accounts and allows us to manage customers by setting up activities for follow-ups or copy emails directly to Salesforce from email.

What do you dislike most about this product?

It would be nice to have more guided tutorials to help set up new fields or features. If a user creates a record and that user is no longer active, they cannot make changes to that record unless an administrator changes the owner of the record. When there is an error message, it is of no help to the typical user. Performance and speed, even on modern browsers and computers, are sometimes not so good.

What recommendations would you give to someone considering this product?

Organize leads, contacts, interactions and other data. A large sales department or customer service unit would benefit from this. Everyone should give it a try. The success of this tool depends on teamwork, it remains the number one force in the market for companies of all sizes and industries that market services and track account growth and lead base.