Salesforce Sales Cloud Enterprise

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

I have handled different CRMs in my entire professional experience. Salesforce is the most user-friendly that I have had. At first, it can be overwhelming looking at the tabs and whatnot, however, as you go to the software, the experience of it is as seamless as possible. You will learn as you progress. The access would vary depending on the access that the organization would provide but it is a great product.

What is your favorite aspect of this product?

Sales Pipeline Monitoring and Report - We can easily create a report and even have the option to share it publicly, in specific folders, and/or make it private. With that being said, the pipeline of the team members can easily be tracked. Also, you won't hesitate to make a mistake with adding info as an error message will pop up.

What do you dislike most about this product?

This is not anything related to the product as it will vary with the type of user access that will be given. Hopefully, we can have more access to some of the reports or even tabs of Salesforce.

What recommendations would you give to someone considering this product?

Great product to use - lots of items or collaborations that can be made in one CRM

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

Salesforce has few competitors in the field of CRMs that can stack up to the level and investment that they can. You can do whatever you'd like with the customer success team from Salesforce and the ideas that you have, they'll come up with solutions for you if they don't have them. Include the salesforce registered Applications and integration is easier than its ever been!

What is your favorite aspect of this product?

If it's not in Salesforce, it doesn't exist. It's great to have a single source of truth for our marketing, sales, CS, etc. teams to get on board with. All of our notes, context, and interactions with our prospects/clients is easily accessible and actionable.

What do you dislike most about this product?

I don't have complaints with the platform nor product, however its important to have someone with a vision for your data management consulting with other departments that will be impacted before standing the product up.

What recommendations would you give to someone considering this product?

I would recommend taking a healthy look at your pipeline and data ingestion at this time, run through the workflow, then work through it again making it very straightforward. For example, do your leads coming in overnight primarily come from EU markets? Build into your lead generation and distribution to account managers that handle that area, the rules are only as smart as you make them! :)

What is your favorite aspect of this product?

My favorite aspect is the lead management and sales management processes, primarily because they are largely executed through standard objects, and there's a considerable standardization across various aspects.

What do you dislike most about this product?

I haven't found anything to dislike so far.

What recommendations would you give to someone considering this product?

Highly recommended for those seeking improved sales and lead management.