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Salesforce Sales Cloud Enterprise
In Partnership With SelectHub
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What is Salesforce Sales Cloud Enterprise?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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In Partnership With SelectHub
Salesforce Sales Cloud Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Sales Cloud Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Enterprise?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Also Featured in...
Conversation Intelligence
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Engagement Platforms
Score 8.9
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Lead Management
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Sales Enablement
Score 8.8
View Salesforce Sales Cloud Enterprise in this category (opens in a new tab)
Salesforce Sales Cloud Enterprise Reviews
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Bryan S.
- Role: Sales Marketing
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Nov 2023
Would not use another CRm for my business!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
The ability to customize the system based on our workflow and internal best practices. We can make the product fit our business even when times change.
What is your favorite aspect of this product?
Customization and ability to change quickly.
What do you dislike most about this product?
Cumbersome to learn at first. Getting to know the Salesforce language is difficult, but once it is understood, the possibilities are endless.
What recommendations would you give to someone considering this product?
I would recommend this product for a mature business that is looking to streamline processes and eliminate redundant human capital positions. Our system has eliminated the need for two positions on our team. As a business we are saving well over $100,000 annually on payroll. Additionally, we have created a system that increases lead generation and lead conversion. In short, we are making more money from doing less work. But to be clear, Salesforce is not for the beginner to use, implement, or design.
Pros
- Effective Service
- Saves Time
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
Ashley M.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: End User of Application
Submitted Nov 2023
Great features.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Salesforce Sales Cloud offers robust mobile capabilities, allowing users to access critical information and collaborate with the team from anywhere, facilitating flexibility and on-the-go productivity.
What is your favorite aspect of this product?
Salesforce Sales Cloud excels in integration, allowing seamless connectivity with other Salesforce products and a wide range of third-party applications.
What do you dislike most about this product?
The pricing of Salesforce Sales Cloud can be a limitation for smaller businesses with limited budgets.
What recommendations would you give to someone considering this product?
Carefully assess your budget and business requirements to determine whether Salesforce Sales Cloud is the right fit. Consider alternatives if the pricing or feature set doesn't align with your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jose V.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2023
Super easy
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Enterprise from other similar products?
Having been working in Sales and Sales related projects for more than 12 years, I can say with great confidence that Sales Cloud is the most easiest, comprenhenisve tool in the market. It's really intuitive and unlike other sales platforms, it's easy to set-up and -most importantly- to understand. In just one seating, an average end-user can comprehend all the data flows as well as how to interpret that data.
What is your favorite aspect of this product?
There are many things I like about Sales Cloud, among them: it updates or launches new funcionalities periodically (at least 3 times a year); it reallys is designed by taking into account the end-user perspective, all its funcionalities help you one way or the other to achieve your oganizations sales goals
What do you dislike most about this product?
When yo hit a glitch, you have to do a lot of self learning and self understand. Sometime it would be better and faster if you could talk directly to a Salesforce consultant
What recommendations would you give to someone considering this product?
I would give 3 recommendatios: 1) Keep in mind what you want to achieve by using Salescloud (Sales Rep control, Sales Productivity Increase, Sales KPIs monitoring, etc), 2) Define a clear data strategy in order to keep it organidez and 3) Implement a change management campaing so eveyone understand Salescloud benefits
Pros
- Altruistic
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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