What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Friendly Negotiation
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Data Ingestion and Interoperability
Prospect Tracking
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Pipedrive Reviews
Tisha S.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2021
A CRM with outstanding features.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The amount of integrations it has is attractive, MailChimp, Gmail, Zapier, Teams, among others. It is relatively cheaper than other CRMs on the market. Simple interface that helps to better manage the customer lifecycle.
What is your favorite aspect of this product?
Pipedrive is a focused, specific and professional CRM with a competitive price. It's a funnel that helps me get from potential customers to prospects, saving me a lot of work and giving me specific guidelines and steps to follow, as well as offering courses and tutorials. Pipedrive gets you up and running quickly, once you log in it guides you through its features and how to implement them in your business and projects, simple and effective. It also features automation of repetitive tasks such as sending emails. Automatic call and email tracking.
What do you dislike most about this product?
The mobile app often freezes or is not stable, it has a lot of potential and the idea is good but more work needs to be done on it.
What recommendations would you give to someone considering this product?
It is a good solution for small and medium businesses, personally I think it does not need complex consultation and training as Pipedrive guides you from the beginning and that is a great advantage, I recommend it, it has a free trial period and the prices of the plans are not the cheapest but not the most expensive, due to the recognition it has and the security of the data is worth it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.