What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Acts with Integrity
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Data Ingestion and Interoperability
Prospect Tracking
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Pipedrive Reviews
Stella H.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2021
I couldn't fulfil my role without Pipedrive
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Easy to use, multi purpose within the organisation. Easily integrated with our other tools and products·
What is your favorite aspect of this product?
I love the way that Pipedrive breaks down my workload into manageable chunks making me much more productive. The analytics is very useful and impactful to showcase the value that I am adding.
What do you dislike most about this product?
although the level of customisation is great this can lead to issues with consistency etc. A lot of thought is required in terms of how the platform is to be used.
What recommendations would you give to someone considering this product?
Pipedrive is a fantastic tool, think and plan how to use it in the business and what is to be achieved and pipedrive will undoubtedly deliver on those objectives.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Walter N.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Atendia satisfatoriamente.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The performance is very good.
What is your favorite aspect of this product?
The performance
What do you dislike most about this product?
User Interface
What recommendations would you give to someone considering this product?
Working is User Interface
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Efficient Service
Emily K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Aug 2021
Best lead management product
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
I have no background experience with similar lead management product.
What is your favorite aspect of this product?
The main aspect that has enabled our organization to work effectively is the coordination of our customers and team members. This product streamlines all sales pipeline and marketing of our products and services.
What do you dislike most about this product?
I have nothing to dislike from the performance of this great platform since we deployed it.
What recommendations would you give to someone considering this product?
I totally recommend this great platform to any company for better customer flow management and pipeline creation.
Pros
- Reliable
- Saves Time
- Altruistic
- Transparent