What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Acts with Integrity
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Lead Generation
Data Ingestion and Interoperability
Prospect Tracking
Lead Scoring
Interaction Planning
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Pipedrive Reviews
Ingrid N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Milena T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mahika T.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2024
Pipedrive. Here's My Honest Opinion
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive uses a visual sales pipeline. We can see all our potential leads and deals at different stages, from initial contact to final sale.
What is your favorite aspect of this product?
Pipedrive emphasizes the importance of taking action. The "Activities" feature allows us to schedule calls, emails, and meetings directly within the platform.
What do you dislike most about this product?
While Pipedrive offers basic sales reports, they could be a tad more detailed. Sometimes I crave a deeper dive into specific metrics, like conversion rates by marketing channel
What recommendations would you give to someone considering this product?
Pipedrive is a fantastic option. The visual interface, activity tracking, and focus on action make it a powerful tool for sales teams.
Pros
- Efficient Service
- Saves Time
- Client Friendly Policies
- Fair