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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Analytics and Reporting
Lead Distribution
Prospect Tracking
Data Ingestion and Interoperability
Interaction Planning
Lead Scoring
Lead Generation
Omni-Channel Communication Tracking
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
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Pipedrive Reviews
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Alfred L.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Excellent CRM software, easy to implement
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Through the smart use of technology, we were able to drive our brand inward. It has aided us in expanding our reach, capturing the audience we require through marketing, following up with customers, and growing our lucrative company. Pipedrive has increased our income since we implemented it, and it has performed effectively for my organization. This enables your sales team to take charge of the whole sales pipeline and move all sales forward. Sales management difficulties have improved by over 70% since you started using Pipedrive internally, thanks to a universal app system that allows you to structure your whole workflow.
What is your favorite aspect of this product?
Pipedrive is one of the greatest tools for managing the sales process as well as the follow-up on individual offers. You may process the entire systematic procedure to speed up contracts and sell effectively since this solution is a completely intuitive approach, It has aided in the enhancement of crucial sales processes, the interface also aids in the effective administration of any type of social media productivity. The service is unquestionably good, and any question is promptly answered.
What do you dislike most about this product?
I miss having a single solution for managing and targeting all types of interactions with leads and customers because it's so focused on funnels. For CRM or email marketing, you'll need a different solution, and establishing who is engaged with your business or who should be prioritized for sales contact based on engagement is difficult. The program is excellent and runs admirably, but third-party tool interaction is limited. If you improve, you'll be able to make better use of the tool and save time and effort.
What recommendations would you give to someone considering this product?
If you're searching for a great platform to manage your pipelines, Pipedrive is one of the greatest solutions available because it demands a fully objective and really helpful approach to workflow management, which is why I strongly suggest it. This software is fantastic, and I believe it is suitable for many types of businesses. It's really straightforward, so I encourage anyone in the community who wants to participate in a large-scale campaign to do so. It's perfect for broadening a company's reach, reaching a bigger audience, and better managing customer relationships.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Ardin M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Great lead management app for my agency
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
how easy it is to use and import the data from other lead management/generator tools. You can have a pre-set rules and just feed the data/contacts into your stages and you are done. You can also create custom lead stages and better organize your day.
What is your favorite aspect of this product?
That it automatically tracks any new interaction with leads (email exchanges, phone calls, or tickets submitted by a specific lead) so you have it all in one place.
What do you dislike most about this product?
It can get busy often when we onboard new people into our agency who haven't used the platform before, they easily get lost into the platform.
What recommendations would you give to someone considering this product?
Give it a try they have a freemium model which you can take advantage of and see how it helps your organization. Keep in mind that this tool integrates with a lot of other 3rd party tools such as VOIP and video/messaging software (ex loom).
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Fair
Cons
- Less Inspiring
- Leverages Incumbent Status
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Jeff C.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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