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What is Oracle NetSuite ERP?
NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.
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Oracle NetSuite ERP Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Oracle NetSuite ERP.
80 Likeliness to Recommend
3
Since last award
97 Plan to Renew
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle NetSuite ERP?
Pros
- Reliable
- Effective Service
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Industry Specific Capabilities
Accounting and Financial Management
Supply Chain Management
Governance Risk and Compliance
Service Management
Procurement Management
Human Capital Management
Analytics and Reporting
Customer Relationship Management
Job and Project Management
BI and Performance Management
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Quality of Features
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Oracle NetSuite ERP Reviews
Charlie W.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Quirks and power in one program
Likeliness to Recommend
What differentiates Oracle NetSuite ERP from other similar products?
Our formerly fragmented firm now has a single source of truth thanks to NetSuite. All users now have access to a comprehensive perspective of our clients, making business choices simpler and enabling real-time information access.
What is your favorite aspect of this product?
With apparently unlimited business applications and connectors, Netsuite is capable of a wide range of operations, from project management to simple accountancy. The system itself is very adaptable to your unique company requirements, and a range of various service add-ons are available for and charged separately.
What do you dislike most about this product?
It takes some time to become proficient with the programmer, especially when it comes to reporting. And unless you pay hefty quarterly fees for their Advanced Customer Help on top of the standard software prices, there is absolutely no support from the NetSuite crew.
What recommendations would you give to someone considering this product?
My advice is to spend some time studying the workings of NetSuite before you dive in, as it takes a bit of getting used to. Make sure you understand what features are available and how they can be used to your best advantage before embarking on any large-scale deployments. Also, make sure you factor in the additional costs of premium support packages if needed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Dayton B.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Streamlined Business Solutions
Likeliness to Recommend
What differentiates Oracle NetSuite ERP from other similar products?
The Revenue Management function is fantastic; it takes a little getting used to, but it saves a tone of time. The use of many subsidiaries and currencies is quite effective. Our lives have been greatly facilitated by having all eight of our subsidiaries—which operate in three different currencies—in one location, with automatic currency conversion and automated end-of-month eliminations.
What is your favorite aspect of this product?
Working with NetSuite has changed the way our finance department operates. As a multi-currency organization, the simplicity of automated consolidation and reporting has reduced the number of days it takes to produce reports by days. We have been able to capture and report on a variety of different reporting perspectives and give our board better information thanks to the dimensionality of reporting.
What do you dislike most about this product?
Although there are workarounds, some functionalities, like revenue recognition posting, are not flexible. Because the system is highly automated and differs greatly from the majority of conventional systems, user acceptance might be sluggish. The handling of sales taxes in Canada has not been fully adjusted.
What recommendations would you give to someone considering this product?
For a firm seeking an all-in-one business system, I would suggest using NetSuite. Since it is cloud-based, no IT staff is needed to install or maintain the software and updates occur automatically. It offers a solid ERP solution with CRM, eCommerce, and other features as well as configurability for your company's unique requirements.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Machteld'Teran B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Business process automation software
Likeliness to Recommend
What differentiates Oracle NetSuite ERP from other similar products?
In the platform, users can always open new tabs or windows to access a variety of screens or views, which is one of the features that I find most useful. The feature I particularly love about this system is how easily it can be customized; as users, we can customize the system so that it meets our needs and adjust as conditions change, thus enabling you to increase your business as it grows.
What is your favorite aspect of this product?
It is important to me that NetSuite has excellent reporting and search capabilities. The ability to integrate suite applications to expand capabilities, such as tax, warehouse management, application automation, etc., is another reason I like it so much. There is also the advantage of accessing the cloud from any location and device, so you can access your data easily when you lose connectivity.
What do you dislike most about this product?
While the platform may not appear particularly cutting-edge, I can't think of anything that bothers me, and I am happy with the results of whichever procedure I have used it for. As soon as you get passed the initial learning curve, which I find to be relatively short, you will be able to use several automation.
What recommendations would you give to someone considering this product?
Our CRM is Oracle NetSuite CRM, the most powerful and flexible system I have ever used. Since the beginning, we have used our CRM to manage our accounts, contacts, opportunities, and clients. Our experience was that Oracle NetSuite CRM was the best CRM we could find because it had all the features we were looking for.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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