Oracle NetSuite ERP Logo
Oracle NetSuite ERP Logo
Oracle

Oracle NetSuite ERP

Composite Score
7.6 /10
CX Score
7.7 /10
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Oracle NetSuite ERP
7.6 /10

What is Oracle NetSuite ERP?

NetSuite ERP delivers the proven, comprehensive financial management capabilities required to grow a changing, complex business. NetSuite ERP takes your business beyond traditional accounting software by streamlining operations across your entire organization and providing you with the real-time visibility you need to make better, faster decisions.

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Awards & Recognition

Oracle NetSuite ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Oracle NetSuite ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle NetSuite ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

3
Since last award

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle NetSuite ERP?

4% Negative
12% Neutral
84% Positive

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Fair

Feature Ratings

Average 79

Industry Specific Capabilities

83

Accounting and Financial Management

83

Supply Chain Management

82

Governance Risk and Compliance

81

Service Management

81

Procurement Management

79

Human Capital Management

79

Analytics and Reporting

78

Customer Relationship Management

77

Job and Project Management

76

BI and Performance Management

73

Vendor Capability Ratings

Average 77

Ease of Data Integration

80

Business Value Created

78

Ease of Customization

78

Ease of IT Administration

78

Quality of Features

77

Ease of Implementation

77

Vendor Support

76

Usability and Intuitiveness

76

Breadth of Features

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

74

Oracle NetSuite ERP Reviews

Charlie W.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Quirks and power in one program

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

Our formerly fragmented firm now has a single source of truth thanks to NetSuite. All users now have access to a comprehensive perspective of our clients, making business choices simpler and enabling real-time information access.

What is your favorite aspect of this product?

With apparently unlimited business applications and connectors, Netsuite is capable of a wide range of operations, from project management to simple accountancy. The system itself is very adaptable to your unique company requirements, and a range of various service add-ons are available for and charged separately.

What do you dislike most about this product?

It takes some time to become proficient with the programmer, especially when it comes to reporting. And unless you pay hefty quarterly fees for their Advanced Customer Help on top of the standard software prices, there is absolutely no support from the NetSuite crew.

What recommendations would you give to someone considering this product?

My advice is to spend some time studying the workings of NetSuite before you dive in, as it takes a bit of getting used to. Make sure you understand what features are available and how they can be used to your best advantage before embarking on any large-scale deployments. Also, make sure you factor in the additional costs of premium support packages if needed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dayton B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Streamlined Business Solutions

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

The Revenue Management function is fantastic; it takes a little getting used to, but it saves a tone of time. The use of many subsidiaries and currencies is quite effective. Our lives have been greatly facilitated by having all eight of our subsidiaries—which operate in three different currencies—in one location, with automatic currency conversion and automated end-of-month eliminations.

What is your favorite aspect of this product?

Working with NetSuite has changed the way our finance department operates. As a multi-currency organization, the simplicity of automated consolidation and reporting has reduced the number of days it takes to produce reports by days. We have been able to capture and report on a variety of different reporting perspectives and give our board better information thanks to the dimensionality of reporting.

What do you dislike most about this product?

Although there are workarounds, some functionalities, like revenue recognition posting, are not flexible. Because the system is highly automated and differs greatly from the majority of conventional systems, user acceptance might be sluggish. The handling of sales taxes in Canada has not been fully adjusted.

What recommendations would you give to someone considering this product?

For a firm seeking an all-in-one business system, I would suggest using NetSuite. Since it is cloud-based, no IT staff is needed to install or maintain the software and updates occur automatically. It offers a solid ERP solution with CRM, eCommerce, and other features as well as configurability for your company's unique requirements.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Machteld'Teran B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Business process automation software

Likeliness to Recommend

10 /10

What differentiates Oracle NetSuite ERP from other similar products?

In the platform, users can always open new tabs or windows to access a variety of screens or views, which is one of the features that I find most useful. The feature I particularly love about this system is how easily it can be customized; as users, we can customize the system so that it meets our needs and adjust as conditions change, thus enabling you to increase your business as it grows.

What is your favorite aspect of this product?

It is important to me that NetSuite has excellent reporting and search capabilities. The ability to integrate suite applications to expand capabilities, such as tax, warehouse management, application automation, etc., is another reason I like it so much. There is also the advantage of accessing the cloud from any location and device, so you can access your data easily when you lose connectivity.

What do you dislike most about this product?

While the platform may not appear particularly cutting-edge, I can't think of anything that bothers me, and I am happy with the results of whichever procedure I have used it for. As soon as you get passed the initial learning curve, which I find to be relatively short, you will be able to use several automation.

What recommendations would you give to someone considering this product?

Our CRM is Oracle NetSuite CRM, the most powerful and flexible system I have ever used. Since the beginning, we have used our CRM to manage our accounts, contacts, opportunities, and clients. Our experience was that Oracle NetSuite CRM was the best CRM we could find because it had all the features we were looking for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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