What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Networked Enterprise

82

Document Management

82

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

77

Ease of Customization

77

Microsoft Teams Reviews

Rohit Y.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"All things your team needs in one place."

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Its works perfectly with office 365, so it's great for people who are already using microsoft products.

What is your favorite aspect of this product?

The fact that you can easily start a video call from a chat is great.

What do you dislike most about this product?

There are something too many features to keeps track of, which can be frustrasting.

What recommendations would you give to someone considering this product?

Ideal for companies that already use microsoft goods a lot.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jitendra S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Microsoft Teams Works with Your Daily tasks

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams stands out from other collaboration tools especially because it works clearly properly with Microsoft 365. This way you can easily use apps like Word and Excel with out leaving Teams. It also has exquisite video conferencing capabilities, consisting of breakout rooms for organization discussions and support for massive meetings, which is ideal for on-line communique.

What is your favorite aspect of this product?

I like Microsoft Teams is how nicely it really works with Microsoft 365. I can without difficulty open and edit documents like Word and Excel proper in Teams, which makes the entirety run easily. The video calls are exceptional too; I in particular revel in the breakout rooms for small organization discussions and the potential to report huge meetings.

What do you dislike most about this product?

One of the most important downsides of Microsoft Teams is that the layout can sense messy and complicated, mainly for folks that are new to it. With such a lot of unique capabilities and alternatives, it could take some time to discover ways to use the entirety efficaciously.

What recommendations would you give to someone considering this product?

If you're thinking about trying out Microsoft Teams, I would probably recommend to go on with it, especially if you already use Microsoft 365. It integrates well with tools like Word and Excel, making your work more easy. Familiarizing yourself with features like breakout rooms for meetings and file sharing will help you get the most out of it. To make things easier, consider starting with a small group before rolling it out to your entire team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kasan P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent for Work but Might Be Complicating Thing

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Similar to Zoom and Slack, but more formal and serious, is Microsoft Teams. It feels less lighthearted and more work-focused than Slack, and it emphasizes communication and teamwork above merely video calls when compared to Zoom. Teams works really well with other Microsoft stuff like Outlook and Word, but it’s not as flexible or fun as Slack.

What is your favorite aspect of this product?

I enjoy how it’s simple to have everything in one place—chats, video calls, file sharing, all arranged into channels for various teams. The integration with Office 365 is awesome if you’re already using Word, Excel, or Outlook. Recently, they introduced additional tools for live events and webinars, which is fantastic for bigger gatherings. The video call quality is very great, and it’s easy to share your screen or files during meetings.

What do you dislike most about this product?

But gosh, Teams can be sluggish and glitchy sometimes. The interface feels clunky, and it takes forever to load, especially if you have a lot of channels. The alerts are also annoying—they either overload you with too many or don’t inform you at all. Switching from conversations and files, or from one team to another, is perplexing. The application lacks user-friendliness, a sentiment that becomes apparent with daily usages.

What recommendations would you give to someone considering this product?

If Microsoft products are used in your workplace, Teams is likely the best option. It works well for large organizations with lots of employees and projects, but if you're looking for something more flexible or enjoyable, Slack or Zoom might be a better fit. Microsoft Teams is a powerful tool, but if you're not familiar with it or don't need all the features, it can be frustratings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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