What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Web & Desktop Conferencing
Communications
Mobility
Presence IM
Secure Access
Call Management
Centralized Management Portal
Continuous UCC
Audio Transcription
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Web and Video Conferencing - Enterprise
Score 8.7
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Business Instant Messaging - Enterprise
Score 8.6
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Digital Workplace
Score 8.6
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Microsoft Teams Reviews
Chris D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Powerful solution for team collaboration !
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
- Teams offers a comprehensive set of collaboration features, including chat, video conferencing, file sharing, document collaboration, task management, and team channels. - Teams supports a wide range of third-party app integrations through its App Store, including popular productivity apps, project management tools, CRM systems, and collaboration platforms
What is your favorite aspect of this product?
- Teams seamlessly integrates with other Microsoft 365 apps and services, such as Outlook, SharePoint, OneDrive, and Office apps. Collaboration Across Devices: Teams is available across multiple devices and platforms, including Windows, macOS, iOS, Android, and web browsers. - Teams benefits from Microsoft's extensive support infrastructure, including regular updates, security patches, technical support, training resources, and a dedicated community of users and experts.
What do you dislike most about this product?
- While Teams has a mobile app for iOS and Android devices, They are limitations in functionality compared to the desktop version. - Some users have reported occasional performance issues, such as slow loading times, delays in message delivery, or glitches during video calls. While Microsoft regularly updates and improves the platform, these issues can impact user experience, especially during peak usage times.
What recommendations would you give to someone considering this product?
- Implement security best practices within Teams to protect sensitive data and ensure compliance with regulatory requirements. Utilize features such as data encryption, access controls, multi-factor authentication (MFA), and data loss prevention (DLP) policies to enhance security. - Promote a culture of collaboration and communication within Teams by encouraging active participation, sharing updates and information, scheduling regular meetings and check-ins, and utilizing collaborative tools such as file sharing, co-authoring, and task management.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Ebad R.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
MS Teams helps in centralized communication
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
MS Teams is a complete package, from unified chat to video conferencing and everyday meetings.
What is your favorite aspect of this product?
Video conferencing.
What do you dislike most about this product?
No such feature.
What recommendations would you give to someone considering this product?
If they can allow to add customized backgrounds during the meetings, that would be really great.
Pros
- Efficient Service
- Inspires Innovation
- Client Friendly Policies
- Security Protects
Sebastien Kamil B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2024
More secure than Webex.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Good performance, efficient and much more agile group meetings when linking Microsoft Teams with other applications.
What do you dislike most about this product?
I like everything about Microsoft Teams.
What recommendations would you give to someone considering this product?
Chat, private groups, link with other complementary applications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
