![Microsoft Teams Logo Microsoft Teams Logo](https://cdn-public.softwarereviews.com/production/logos/offerings/3965/large/Microsoft_Office_Teams_%282018%E2%80%93present%29.svg.png?1657206945)
![Award Winner Award Winner Product Badge](https://cdn0.softwarereviews.com/assets/software_reviews_shared/awards/emotional_footprint_awards_badge_2024-272f323694c96f38fb757df5e9a0ea552bb356a5129f64be6f11d53fb6c9bc98.png)
![](https://cdn-public.softwarereviews.com/production/favicons/offerings/3965/original/Microsoft-Teams-Logo-256px.png)
What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2262209/original/2262209.jpg?1737531200)
Nayan S.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Dec 2024
Ultimate massaging app for all organization. KUDOS
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft teams provide multiple application in one location. Access files and documents in one drive and SharePoint, make a call and conduct video call directly from teams.
What is your favorite aspect of this product?
Multi language support Integration Sharing feature Centralized document management. Automated workflows streamline. Advance webinar capabilities. Reusable white boards and follow. Workload management. Have fun with filters. Integrations.
What do you dislike most about this product?
Few point need to upgrade. > Limited third party integration > issues with reliability and stability. > Concern about privacy and data security. > Compaints about the user interface.
What recommendations would you give to someone considering this product?
MS teams might integrate with AI feature. I recommend using MS Teams because it's a popular collaboration tool amon companies, specially types using Microsoft product.
Pros
- Client Friendly Policies
- Fair
- Altruistic
- Helps Innovate
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2257686/original/2257686.jpg?1733981754)
Samuel A.
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: End User of Application
Submitted Dec 2024
Incredible and innovative Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ability to easily integrate without other microsoft product
What is your favorite aspect of this product?
Ease of use and setup with your microsoft email all in one place and it smoothly switch from desktop to mobile while in use
What do you dislike most about this product?
It gives too much control to a member of a meeting once you allow them in
What recommendations would you give to someone considering this product?
I highly recommend teams, it's easy to setup, use and manage and it's cost effective
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2222145/original/2222145.jpg?1734651284)
Joel K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Perfect for our team!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Reliability and security, most of my clients feel more protected when communicating through Teams cause of Microsoft's reputation.
What is your favorite aspect of this product?
Easy file sharing, and document collaboration.
What do you dislike most about this product?
No dislikes with Teams its pretty perfect.
What recommendations would you give to someone considering this product?
Definitely worth it if you work remote or hybrid, allows team members and clients to communicate seamlessly.
Pros
- Helps Innovate
- Unique Features
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)