What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Nayan S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Ultimate massaging app for all organization. KUDOS

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft teams provide multiple application in one location. Access files and documents in one drive and SharePoint, make a call and conduct video call directly from teams.

What is your favorite aspect of this product?

Multi language support Integration Sharing feature Centralized document management. Automated workflows streamline. Advance webinar capabilities. Reusable white boards and follow. Workload management. Have fun with filters. Integrations.

What do you dislike most about this product?

Few point need to upgrade. > Limited third party integration > issues with reliability and stability. > Concern about privacy and data security. > Compaints about the user interface.

What recommendations would you give to someone considering this product?

MS teams might integrate with AI feature. I recommend using MS Teams because it's a popular collaboration tool amon companies, specially types using Microsoft product.

Pros

  • Client Friendly Policies
  • Fair
  • Altruistic
  • Helps Innovate

Samuel A.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Incredible and innovative Product

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Ability to easily integrate without other microsoft product

What is your favorite aspect of this product?

Ease of use and setup with your microsoft email all in one place and it smoothly switch from desktop to mobile while in use

What do you dislike most about this product?

It gives too much control to a member of a meeting once you allow them in

What recommendations would you give to someone considering this product?

I highly recommend teams, it's easy to setup, use and manage and it's cost effective

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joel K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Perfect for our team!

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Reliability and security, most of my clients feel more protected when communicating through Teams cause of Microsoft's reputation.

What is your favorite aspect of this product?

Easy file sharing, and document collaboration.

What do you dislike most about this product?

No dislikes with Teams its pretty perfect.

What recommendations would you give to someone considering this product?

Definitely worth it if you work remote or hybrid, allows team members and clients to communicate seamlessly.

Pros

  • Helps Innovate
  • Unique Features
  • Saves Time
  • Respectful

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