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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
DAVID K.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2021
Easy to connect with others
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Easy to use and share files
What is your favorite aspect of this product?
Super easy to connect with others for virtual chats
What do you dislike most about this product?
Not always having a call in number for meetings.
What recommendations would you give to someone considering this product?
easy to use across the teams platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Jaina P.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2021
Fantastic Product with cross client integration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Team and Document based collaboration platform
What is your favorite aspect of this product?
Praise someone using the chat bar
What do you dislike most about this product?
Sometimes there is an issue with Teams application dropping me out of call without notifying or showing me connecting . It can be unstable sometimes if you are using a low spec PC.
What recommendations would you give to someone considering this product?
Definitely the best collaboration and web conferencing tool of all time
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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Ramya N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Feature filled communication tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams provides a platform for users to join meetings and also have to one conversations either via calls or instant messaging. This helps users to work together and increase overall productivity rate
What is your favorite aspect of this product?
Microsoft Teams regularly introduces updates which fixes bugs faced and also keeps brings new exciting features to the table. The live captions feature during meetings helps users who are not fluent in English to understand better via text
What do you dislike most about this product?
Ability to view the common groups between two users would be great to have
What recommendations would you give to someone considering this product?
A much needed communication tool regardless of organization size so that the users are able to connect with one another
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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