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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
JUBAL F.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Inclusive and interactive meetings for work life
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
At the time of our meetings, the Microsoft Teams Room application has the possibility of using these rooms in a comfortable, intuitive and easy-to-use way that allows you to control all the activities of the group or work team, it is also very collaborative to screen sharing time.
What is your favorite aspect of this product?
I like it every time I schedule a meeting in Microfosoft Teams, the link is automatically added and it can be sent by email and at the same time agenda in the calendar of the people involved. Once they join the meeting, you let others know that you have entered or waiting. The chat function in the room is very intuitive. Also, if you are in an existing meeting and you want to add someone else, you can easily search the room and call them, the alerts it throws up are very quiet.
What do you dislike most about this product?
For what is the use of Microsoft Teams it does not allow to create work groups with more than 300 users, additionally, as it is more for business use, it is not as widespread as other programs such as zoom or Skype itself. When the screen is shared, sometimes other users cannot see it and it is time to restart screen sharing.
What recommendations would you give to someone considering this product?
I would recommend it without hesitation since it is a great tool for both personal and commercial use, it helps a lot to successful communication since its chat, call and video call options are quite fluid.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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Tomas M.
- Role: Consultant
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2021
Great tool but some parts just too basic/ absolete
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Wide range of integrations via Marketplace
What is your favorite aspect of this product?
Simple use and smooth change from PC to mobile.
What do you dislike most about this product?
1.Everything in one box. If you have 2 or more screens you can take out selected chat only. 2. You can not download list of members of your Team without administrator.
What recommendations would you give to someone considering this product?
If more of your Business partners are using MSTeams you should join. Its more powerful if used across more teams/ organisations.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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Caitlynn D.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Effective communication and collaboration tool
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams allows users to communicate and collaborate with each other from anywhere in the world. Additionally, it can be synced with multiple other products whether Microsoft or another platform.
What is your favorite aspect of this product?
The feature I use the most is that chat feature, however, the teams group where files can be uploaded, shared, and edited is an excellent resource within the platform versus having to be connected to the network or use a different cloud product. With everything being integrated it saves time and resources.
What do you dislike most about this product?
I have not come across any issues with Microsoft Teams.
What recommendations would you give to someone considering this product?
Anyone who needs to either communicate, meet virtually, or collaborate with someone else would benefit from using Microsoft Teams.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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