What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Muhammad Daud S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great Features and easy to use Team collaboration

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Overall I liked and preferred Microsoft Teams over other Team applications. I’m happy that our project to migrate to Office365 and setup the Team collaboration chat functionality worked better with Microsoft Teams. I integrated Microsoft teams to help our team share files, share screen, Setup meetings with internal/external users and companies, record calls and practice daily/weekly work

What is your favorite aspect of this product?

I have tested different software’s and amongst all of them, I found Microsoft Teams to be most feasible and multi task handler platform for all our teams and departments. I have noticed Microsoft Teams great opportunity to share screen, record screen, group chats and conference calls. Files sharing provides great flexibility and office365 collaborative products gives more synced work.

What do you dislike most about this product?

I have found Microsoft Teams mobile app with limited functionality with calendar and some other integrated features. Desktop app is well maintained and more features should be added for mobile app.

What recommendations would you give to someone considering this product?

I would suggest when it comes to establish IT infrastructure, Microsoft Teams is best to start with along other Office365 products.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Security Protects

Alberto S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Excellent to integrate all Microsoft products

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

What I liked most of Microsoft Teams is the fact that you can integrate not only with other Microsoft products but also with other sources. It is very easy to use and intuitive for users. I can have all my working files in the same place.

What is your favorite aspect of this product?

The possibility to share with whoever you like, dashboards, files, tasks, calendars. It is just up to you to learn and set it up for your most convenient use.

What do you dislike most about this product?

The only thing I dislike is the fact that chat windows show up in the same window where you might be working a file, and in order to respond to a chat, you have to move from where you are to the chat window.

What recommendations would you give to someone considering this product?

I really recommend to train your users in all the functionalities so they can get the most out of this product. You shouldn't be attaching files anymore to emails, or spamming people with extense communications. You have everything you need all in one tool.

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Helps Innovate

Nijat S.

  • Role: Vendor Management
  • Industry: Shipping
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2021

Features of software really is fantastic

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams; Offered as three plans, one free and two paid. You don't make any commitments when you use the free plan. Annual commitments are required for Microsoft 365 Business Basic and Microsoft 365 Business Standard. If you're wondering if the free Microsoft Teams plan won't work for me, the answer is entirely up to you. If you don't need extra features like meeting scheduling, smart video, more than 1TB of storage, the free plan will suffice.

What is your favorite aspect of this product?

Advantages - Being integrated with Office 365 programs, you can share the files you have prepared on your computer via Microsoft Teams, Providing 2GB of storage space per user, File sharing, Allowing meetings with up to 250 participants in the free version, Creating private channels between participants in meetings.

What do you dislike most about this product?

Disadvantages - Unable to record broadcasts in the free version, No management tools to manage users, Only 4 participants appear on the screen during the meeting, other participants are not visible, Connection problems occur in high participant meetings.

What recommendations would you give to someone considering this product?

Microsoft Teams allowed citizens to evaluate their time during the time spent at home. Teams created with the Microsoft Teams application can have video and audio calls with each other at the same time. They can also share documents and view notes centrally.

Pros

  • Over Delivered
  • Continually Improving Product
  • Reliable
  • Efficient Service

Cons

  • Less Caring

Most Popular Microsoft Teams Comparisons