What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Networked Enterprise

82

Document Management

82

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

77

Ease of Customization

77

Microsoft Teams Reviews

ELLA L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Amazing Communication Platform

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It intergrates fully with Microst 365. The security is very advanced and so data is well protected.

What is your favorite aspect of this product?

Microsoft Teams allows file sharing. The video and audio qualities are high. It is possible to form large groups of people for a meeting. Recording of sessions is possible . The chat history can be backed up. You can share the whole screen or a specific app,

What do you dislike most about this product?

There is nothing we dislike so far about microsoft teams.

What recommendations would you give to someone considering this product?

I highly recommend microsoft teams for good communication and team collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Sadiq I.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2021

One more software for professionals

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

It does not just give you a high-quality call, and web conferencing experience but provides you the security to ensure privacy and data integrity of your meetings, chats, and conferencing. It gives you everything in arrange manner so you could manage and access anything in just one click.

What is your favorite aspect of this product?

It has robust security and a top-notch interface. With catchy colors and structured, and well-organized settings, and group management make everything easy to look through and use them optimally. The video quality and audio clarity are out of the world.

What do you dislike most about this product?

One liter version would be appreciated; otherwise, it is ok. Moreover, this app is more for group conversation than one to one individual conversations. It could be simpler.

What recommendations would you give to someone considering this product?

If you have to manage a group, You could definitely get it as it is one of the best products for group meetings or webinars.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Griffin W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Solution of a reliable virtual work.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Regarding this point, the difference between Microsoft Teams and Zoom is that Microsoft Teams is associated with Outlook and Microsoft, which makes it a good option in the market with respect to competencies with other similar products.

What is your favorite aspect of this product?

Regarding what I like about Microsoft Teams is that through it I was able to obtain a comprehensive solution to be able to share files, record meetings and make videoconferences, also its association with MS Outlook and Microsoft make it one of the best options to choose in an online work environment. However, Microsoft Teams does not require a higher bandwidth to be able to be executed due to its added dynamics and it works on the fly.

What do you dislike most about this product?

On the other hand, something that I dislike about Microsoft Teams is that it is somewhat bulky and consumes extra processor, so that in teams of intermediate characteristics it can make them slow at times. Rest excellent application.

What recommendations would you give to someone considering this product?

I consider that when using Microsoft Teams it is advisable to have a good computer or device that supports the installation of the program in a correct way to avoid that said computer may be slow, in the same way I recommend not forgetting the password at any time since it is difficult sometimes impossible recover it because receiving the text message is sometimes difficult.

Pros

  • Continually Improving Product
  • Caring
  • Acts with Integrity
  • Client's Interest First

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