What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Jack L.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Better alternatives out there

Likeliness to Recommend

4 /10

What differentiates Microsoft Teams from other similar products?

It is a big name, so universally known

What is your favorite aspect of this product?

The multi view when lots of users are on a call

What do you dislike most about this product?

The strain on my computer.

What recommendations would you give to someone considering this product?

Shop around to see if others do what you need

Pros

  • Helps Innovate
  • Efficient Service
  • Caring
  • Respectful

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Performance Enhancing

ABDUL H.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Best for meets and collaboration

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It's easy to use interface. Screen sharing feature is seamless. Best audio quality.

What is your favorite aspect of this product?

It's ability to integrate with system calendar which do not let us forget any meeting schedule.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Must go for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Miguel Angel M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

More than a videoconference platform!

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams, like the tittle of this review says, is more than a videoconference software. Teams is a big suite of targeted applications that together manage to create a truly virtual office environment.

What is your favorite aspect of this product?

It has it all and integrate perfectly with other Microsoft products.

What do you dislike most about this product?

Nothing in particular, but in videoconference I would love to have a preview with my camera.

What recommendations would you give to someone considering this product?

Microfost Teams covers a lot, do you really need to have the whole suite or is a video conferencing software enough for you? If you really want to have a virtual office, Microsoft Teams is for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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