What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Phoebe M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Convenient workspace for team collaboration

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

More to a team collaboration workspace, Microsoft Teams offers an unified communication platform that helps keep an efficient flow of information between team members.

What is your favorite aspect of this product?

Microsoft Teams has very effective communication features like video calling, audio calling, instant messaging, screen sharing and online meetings that makes communication between team members efficient and allow free flow of information. The quality of video and audio is superb and does not lag. There are advanced data protection and encryption features that ensures total data and information protection against unauthorized personnel. It helps the team to come together and work together on various projects to ensure timely completion of projects without delays.

What do you dislike most about this product?

During online meetings, the video and audio always lag when the internet connection buffers and this affects the meetings.

What recommendations would you give to someone considering this product?

I have been using this product for a while and i can confidently recommend it to anyone looking for an advanced team collaboration tool that offers a unified communication platform. It has proved to be the best product for the work.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Prathamesh M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Great tool for team collaboration

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It is highly efficient and very affordable compared to other products like zoom. It is less expensive than zoom and the price is a fair value on return on investment. It is quite easy to integrate with other Microsoft products.

What is your favorite aspect of this product?

The user interface is extremely helpful and easy to use for inexperienced users. The application is lite in nature and easily loads on most of the devices. Upgrades are frequent and new versions are well versed with security issues. They come with many features that can be used for file sharing, instant messaging, and integration to various applications. The team support is helpful and knowledgeable.

What do you dislike most about this product?

The product sometimes gives issue with the updated version. There is chance that we might require to reboot our machines to make the updated version fully functional. There is also a sync issue that happens after the update takes place. Though eventually the sync happens, but we require to wait for some time for that to happen and it can become quite an inconvenience to do that in middle of the meetings.

What recommendations would you give to someone considering this product?

This product suits every organization irrespective of its size. Highly efficient product to purchase if you are looking for team collaboration and long meetings with no issues. High return on value and suits other Microsoft applications very well.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Irfan H.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use but price depends on subscription type

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

User friendly and can use multiple accounts to login on single device.

What is your favorite aspect of this product?

Call conferences and screen sharing with multiple account login.

What do you dislike most about this product?

Keyboard and mouse control lags sometimes and product support is costly

What recommendations would you give to someone considering this product?

Easy deployment and manageability

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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