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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Phoebe M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Convenient workspace for team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
More to a team collaboration workspace, Microsoft Teams offers an unified communication platform that helps keep an efficient flow of information between team members.
What is your favorite aspect of this product?
Microsoft Teams has very effective communication features like video calling, audio calling, instant messaging, screen sharing and online meetings that makes communication between team members efficient and allow free flow of information. The quality of video and audio is superb and does not lag. There are advanced data protection and encryption features that ensures total data and information protection against unauthorized personnel. It helps the team to come together and work together on various projects to ensure timely completion of projects without delays.
What do you dislike most about this product?
During online meetings, the video and audio always lag when the internet connection buffers and this affects the meetings.
What recommendations would you give to someone considering this product?
I have been using this product for a while and i can confidently recommend it to anyone looking for an advanced team collaboration tool that offers a unified communication platform. It has proved to be the best product for the work.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Prathamesh M.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Sep 2021
Great tool for team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is highly efficient and very affordable compared to other products like zoom. It is less expensive than zoom and the price is a fair value on return on investment. It is quite easy to integrate with other Microsoft products.
What is your favorite aspect of this product?
The user interface is extremely helpful and easy to use for inexperienced users. The application is lite in nature and easily loads on most of the devices. Upgrades are frequent and new versions are well versed with security issues. They come with many features that can be used for file sharing, instant messaging, and integration to various applications. The team support is helpful and knowledgeable.
What do you dislike most about this product?
The product sometimes gives issue with the updated version. There is chance that we might require to reboot our machines to make the updated version fully functional. There is also a sync issue that happens after the update takes place. Though eventually the sync happens, but we require to wait for some time for that to happen and it can become quite an inconvenience to do that in middle of the meetings.
What recommendations would you give to someone considering this product?
This product suits every organization irrespective of its size. Highly efficient product to purchase if you are looking for team collaboration and long meetings with no issues. High return on value and suits other Microsoft applications very well.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Irfan H.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Easy to use but price depends on subscription type
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
User friendly and can use multiple accounts to login on single device.
What is your favorite aspect of this product?
Call conferences and screen sharing with multiple account login.
What do you dislike most about this product?
Keyboard and mouse control lags sometimes and product support is costly
What recommendations would you give to someone considering this product?
Easy deployment and manageability
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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