What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Manojkumar T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Best team communication and collaboration tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Ease of usage Sophisticated features Complete digital workplace solution Highly recommend communication platform Full clarity audio and video calls

What is your favorite aspect of this product?

Extending chat replies Ease of communication

What do you dislike most about this product?

Lacks in file sharing solution

What recommendations would you give to someone considering this product?

Best team communication software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2021

Lots of training needed to use this product

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Security Protects
  • Trustworthy
  • Unique Features

Cons

  • Slower Product Innovation
  • Less Productive

Mahesh D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Best End to End Communication Software in market

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It provides cloud storage Easily invite people User friendly user interface File sharing even larger size files and any type of files It even works with lower Internet bandwidth frequency

What is your favorite aspect of this product?

File sharing Giving file access to specific people or group People management Communication Video conferencing

What do you dislike most about this product?

Nothing dislike, for professional use it required License, So it's costly as compared to other tools

What recommendations would you give to someone considering this product?

I strongly recommend who wants to communicate their Vendors, Clients End users etc it is the easy and best tool to collaborate everyone in single platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Fair

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