What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Abhinav B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Very useful product to connect with team mates

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It's easy to install and use. Can chat, voice call and video call with other team members.

What is your favorite aspect of this product?

Ease to use and it's features.

What do you dislike most about this product?

Sometimes it hangs.

What recommendations would you give to someone considering this product?

Best service one can use at workplace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marta c.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and improves team proximity

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Easiness, reliability and intuitiveness Brings teams closer, even in a remote work situation, in multiple platforms allowing employees to use their mobile phones in a work situation

What is your favorite aspect of this product?

Multiplatform usage

What do you dislike most about this product?

Dont recall any

What recommendations would you give to someone considering this product?

The best solution to digitalize your workplace and teams based on simplicity, reliability and easyness

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

saksham t.

  • Role: Operations
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product Easy to use,

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Multiple features

What is your favorite aspect of this product?

attracting software

What do you dislike most about this product?

huge load on the device due to this app

What recommendations would you give to someone considering this product?

a nice product for educational and commercial use

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

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