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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1895574/original/1895574.jpg?1692538638)
Shahrukh S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
All in one place solution, best for remote work
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is not one of those products with a wide range of features but the one it already offers work incredibly good.
What is your favorite aspect of this product?
The integrations with other Microsoft products and services. Third party integrations are also seamless.
What do you dislike most about this product?
The unavailability of message to self feature.
What recommendations would you give to someone considering this product?
Top choice if you are using premium Office 365. The free version is good enough for small businesses that are struggling to make sums.
Pros
- Transparent
- Reliable
- Trustworthy
- Effective Service
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Agustín N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
All in one for remote collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It's an all in one. Whether it's instant messaging, videoconferencing 1 to 1 or 1 to 50, document collaboration, file sharing, reminders, blogging... You can literally do your work in MS Teams!
What is your favorite aspect of this product?
That you have all features for remote working in one place.
What do you dislike most about this product?
The features are not perfect. Some of them lags a little bit, it's not consistent sometimes.
What recommendations would you give to someone considering this product?
If you have an Office 365 subscription at your company, MS teams it's a must have. You have Zoom, Slack, Word, PowerPoint, Excel... In one single app. Also it has integrations with other third parties apps. The only thing that it does not do is emails!
Pros
- Helps Innovate
- Security Protects
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1775610/original/1775610.jpg?1726113095)
Rohit P.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2022
Great tool for large meetings
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Better Privacy and security.
What is your favorite aspect of this product?
Large team members can join together.
What do you dislike most about this product?
Joining from the Web should be made faster.
What recommendations would you give to someone considering this product?
A great tool to have for Video Conferencing.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Altruistic
Please tell us why you think this review should be flagged.
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