What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sandro Roberto L.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
With Microsoft Teams, online meetings become real
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Ease of use, especially for those who have never used the tool. And also how easy it is to use in its mobile version op that makes the experience even more real in meetings, in document sharing
What is your favorite aspect of this product?
How your functions make your work easier. Everything is there. Possibility to send documents, edit, share... Everything is very easy to use
What do you dislike most about this product?
There's nothing about Microsoft Teams that I don't like. It is an excellent working tool, especially in this time of pandemic. It has helped us a lot
What recommendations would you give to someone considering this product?
Whoever uses it will not regret it and will hardly want to use another tool. Teams makes it very easy and makes work, meetings and classes very close to these real events. A great tool that will definitely not let its user down
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
John M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Satisfies The Needs of The Present & Future
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I find Microsoft Teams to be very affordable for all of the features you get. It usually comes bundled with Microsoft Office which is already pretty affordable in itself. In addition to being affordable, it integrates with the other Office products seamlessly which makes it so convenient in an office environment that commonly includes products like Outlook already. Teams provides the modern features many businesses need especially these days where people can work from home.
What is your favorite aspect of this product?
My favorite aspect is the fact that I can quickly & easily collaborate with people from all over the world instantly whether it's through instant messaging, video chat, voice chat, screen sharing, and more. I can even do all of these things without a cell phone if I wanted, although the Teams app is pretty handy too.
What do you dislike most about this product?
One of the biggest downsides to this product is the fact that you generally cannot message anyone outside of your corporate environment. Teams does actually have the capability, but most organizations do not allow it. Administrators will lock it down for security purposes which is basically the default choice in an IT department. So don't count on collaborating with outside vendors or colleagues via Teams unless your IT security admins are generous enough to open up that line of communication.
What recommendations would you give to someone considering this product?
Try it out if you have any doubts. Microsoft offers trials on the product so you can test it out and see if you like it. However, if you have worked with Microsoft Office products before, then the transition to Teams is pretty easy and you will find it very helpful and user friendly. Teams includes all of the features you need for your employees to function in a team environment without always having to meet in person. It makes it a lot easier for your workforce to be flexible in times of telework, including if someone wants to stay home sick or has to stay home so that a new stove can be delivered. It's a great product
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Nijat S.
- Role: Vendor Management
- Industry: Shipping
- Involvement: Vendor Management and Renewal
Submitted Aug 2021
Features of software really is fantastic
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams; Offered as three plans, one free and two paid. You don't make any commitments when you use the free plan. Annual commitments are required for Microsoft 365 Business Basic and Microsoft 365 Business Standard. If you're wondering if the free Microsoft Teams plan won't work for me, the answer is entirely up to you. If you don't need extra features like meeting scheduling, smart video, more than 1TB of storage, the free plan will suffice.
What is your favorite aspect of this product?
Advantages - Being integrated with Office 365 programs, you can share the files you have prepared on your computer via Microsoft Teams, Providing 2GB of storage space per user, File sharing, Allowing meetings with up to 250 participants in the free version, Creating private channels between participants in meetings.
What do you dislike most about this product?
Disadvantages - Unable to record broadcasts in the free version, No management tools to manage users, Only 4 participants appear on the screen during the meeting, other participants are not visible, Connection problems occur in high participant meetings.
What recommendations would you give to someone considering this product?
Microsoft Teams allowed citizens to evaluate their time during the time spent at home. Teams created with the Microsoft Teams application can have video and audio calls with each other at the same time. They can also share documents and view notes centrally.
Pros
- Over Delivered
- Continually Improving Product
- Reliable
- Efficient Service
Cons
- Less Caring
Please tell us why you think this review should be flagged.
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