What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Networked Enterprise

82

Document Management

82

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

77

Ease of Customization

77

Microsoft Teams Reviews

Bryan H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Powerful features in an all-inclusive solution.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Teams makes everything streamlined for workplace efficiency. Compared to other products, Microsoft is in a league of its own. From Powerpoint to Word document updates, it helps significantly to have everything all under one roof. It has also enabled our company to become fully remote as we've built processes and collaboration around Microsoft Teams.

What is your favorite aspect of this product?

Making live edits to Microsoft files, such as Powerpoint presentations, saves our marketing team so much time. This keeps collaboration streamlined instead of going back and forth over email. The collaboration capabilities also allow us to have less calls and more time dedicated to tasks, productivity, and meaningful projects.

What do you dislike most about this product?

I wish we had more control over online status updates. Microsoft Teams will automatically switch you to "Away" after a very short period of time. Being able to stay "Available" for an extended period of time would be helpful for times when we have our head down in focus-heavy tasks.

What recommendations would you give to someone considering this product?

I would recommend Microsoft Teams to any mid-level organization that needs a reliable system for task management, communication, and workplace collaboration. There's a reason it is the top option across a wide variety of industries.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sarolta K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Teams is an ultimate collaboration platform

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Teams is an ultimate collaboration platform. it merges a lot of functions. Like chat, calendar, video conference.

What is your favorite aspect of this product?

The chat is very fast and useful. Emojis help solve the stress of business.

What do you dislike most about this product?

Video conferences sometimes total freeze old computers.

What recommendations would you give to someone considering this product?

For cooperation this is one of the best program. I merges a lot of functions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Phoebe M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Convenient workspace for team collaboration

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

More to a team collaboration workspace, Microsoft Teams offers an unified communication platform that helps keep an efficient flow of information between team members.

What is your favorite aspect of this product?

Microsoft Teams has very effective communication features like video calling, audio calling, instant messaging, screen sharing and online meetings that makes communication between team members efficient and allow free flow of information. The quality of video and audio is superb and does not lag. There are advanced data protection and encryption features that ensures total data and information protection against unauthorized personnel. It helps the team to come together and work together on various projects to ensure timely completion of projects without delays.

What do you dislike most about this product?

During online meetings, the video and audio always lag when the internet connection buffers and this affects the meetings.

What recommendations would you give to someone considering this product?

I have been using this product for a while and i can confidently recommend it to anyone looking for an advanced team collaboration tool that offers a unified communication platform. It has proved to be the best product for the work.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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