What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Bryan H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2021
Powerful features in an all-inclusive solution.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams makes everything streamlined for workplace efficiency. Compared to other products, Microsoft is in a league of its own. From Powerpoint to Word document updates, it helps significantly to have everything all under one roof. It has also enabled our company to become fully remote as we've built processes and collaboration around Microsoft Teams.
What is your favorite aspect of this product?
Making live edits to Microsoft files, such as Powerpoint presentations, saves our marketing team so much time. This keeps collaboration streamlined instead of going back and forth over email. The collaboration capabilities also allow us to have less calls and more time dedicated to tasks, productivity, and meaningful projects.
What do you dislike most about this product?
I wish we had more control over online status updates. Microsoft Teams will automatically switch you to "Away" after a very short period of time. Being able to stay "Available" for an extended period of time would be helpful for times when we have our head down in focus-heavy tasks.
What recommendations would you give to someone considering this product?
I would recommend Microsoft Teams to any mid-level organization that needs a reliable system for task management, communication, and workplace collaboration. There's a reason it is the top option across a wide variety of industries.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sarolta K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2021
Teams is an ultimate collaboration platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams is an ultimate collaboration platform. it merges a lot of functions. Like chat, calendar, video conference.
What is your favorite aspect of this product?
The chat is very fast and useful. Emojis help solve the stress of business.
What do you dislike most about this product?
Video conferences sometimes total freeze old computers.
What recommendations would you give to someone considering this product?
For cooperation this is one of the best program. I merges a lot of functions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Phoebe M.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2021
Convenient workspace for team collaboration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
More to a team collaboration workspace, Microsoft Teams offers an unified communication platform that helps keep an efficient flow of information between team members.
What is your favorite aspect of this product?
Microsoft Teams has very effective communication features like video calling, audio calling, instant messaging, screen sharing and online meetings that makes communication between team members efficient and allow free flow of information. The quality of video and audio is superb and does not lag. There are advanced data protection and encryption features that ensures total data and information protection against unauthorized personnel. It helps the team to come together and work together on various projects to ensure timely completion of projects without delays.
What do you dislike most about this product?
During online meetings, the video and audio always lag when the internet connection buffers and this affects the meetings.
What recommendations would you give to someone considering this product?
I have been using this product for a while and i can confidently recommend it to anyone looking for an advanced team collaboration tool that offers a unified communication platform. It has proved to be the best product for the work.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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