What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Vishesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic and very Useful Application

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

The manner in which Microsoft Teams provides the integration with other applications differentiates it from the other products

What is your favorite aspect of this product?

OneDrive and Shared Files feature are the most useful features of Teams

What do you dislike most about this product?

There is a lag between the synchronization of the Teams application on web and mobile, this needs improvement.

What recommendations would you give to someone considering this product?

Go for it without any hesitation, It is very useful application and helps increase productivity

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

sairam k.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

it is a revolution in work from home culture

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

it has complete ecosystem teams for collaboration, Jira, confluence. all three are integrated and single user management

What is your favorite aspect of this product?

everything is better compared to other software I used

What do you dislike most about this product?

It takes a lot of system ram. Microsoft may need to look performance aspect

What recommendations would you give to someone considering this product?

go ahead and you will not regret

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Kinley G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Best option to operate as a digital workplace

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Our workforce is a combination of distant and on-site employees; Microsoft Teams provides a venue for project collaboration that is both easy and productive. I like how this tool combines with plenty of other tools. A consolidated position for file transfer, group conversations, virtual meetings, discussion groups, and many more is extremely convenient.

What is your favorite aspect of this product?

Microsoft Teams enables us to foster a collaboration culture while operating in different places. Microsoft Teams has been critical to our pandemic contacts tracking activities. The majority of the personnel on this initiative work remotely. It is an excellent tool for facilitating cooperation among on-site and virtual personnel.

What do you dislike most about this product?

Searching each chat separately to identify a certain point of a chat might be time-consuming. While browsing in Microsoft Teams, one should be able to locate all team topics simultaneously.

What recommendations would you give to someone considering this product?

I definitely recommend it because it is a really valuable tool for improving communications in work situations, particularly in this day and age wherein digital world has become an essential element of business.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Transparent
  • Helps Innovate

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