What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Ugochi S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Awesome product.

Likeliness to Recommend

10 /10

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Zach K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Satisfactory enterprise collaboration tool

Likeliness to Recommend

5 /10

What differentiates Microsoft Teams from other similar products?

Comprehensive enterprise collaboration tool for video conferencing, chat, and file sharing. Designed primarily for internal collaboration.

What is your favorite aspect of this product?

Excels at chat and file sharing functions

What do you dislike most about this product?

Difficult or impossible for external parties to join video conferences

What recommendations would you give to someone considering this product?

Potentially useful tool for the enterprise tech stack, but has limitations. Microsoft Teams makes it difficult or impossible for external parties to join. Zoom is best for external collaboration. Cisco WebEx is not user friendly and provides an unreliable experience, and Skype for Business must be networked with the external organization to communicate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akash J.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Amazing features in simple interface .

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

The overall usability seeemed to be highly appreciated by the user as it provides security perspective at its best and also fullfill the need of client .

What is your favorite aspect of this product?

The security perspective and practicality is best .

What do you dislike most about this product?

Sometimes its behaviour is really unusual .

What recommendations would you give to someone considering this product?

Product is nice to be used .

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Altruistic

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