What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Darian R.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Teams is differentiated by being tightly integrated into Windows and generally being more business friendly.

What is your favorite aspect of this product?

My favorite part of teams is the dependability.

What do you dislike most about this product?

I dislike how boring and corporate the app feels without ways to make it creative for creative tools and teams.

Pros

  • Unique Features
  • Security Protects
  • Performance Enhancing
  • Trustworthy

Cons

  • Inhibits Innovation

Manish D.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

Provides details of others availability to manage meeting timings

What do you dislike most about this product?

Fullscreen option while screen sharing is restricted

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Madi M.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic software! Easy to use.

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Ease of application and plug in availability.

What is your favorite aspect of this product?

Chat and file share features!

What do you dislike most about this product?

No being able to combine channels.

What recommendations would you give to someone considering this product?

It’s a great product and easy to use!

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Inspires Innovation

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