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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Aman G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Reliable and fast meeting software
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It provides good video and audio quality and whiteboard is also very good compare to other products.
What is your favorite aspect of this product?
The functionality of this app is very good. It is very secure and reliable.
What do you dislike most about this product?
It does not provides good support and need some improvements in interface. Its chat function is also need improvement.
What recommendations would you give to someone considering this product?
Must have product. It is very secure and easy to use everyone should buy it.
Pros
- Performance Enhancing
- Efficient Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
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Matthew M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Jun 2022
A decent product which is well priced.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The main selling point for MS Teams vs other solutions like Slack is the pricing involved. MS Teams comes under certain E level licencing which is already in use by our org meaning we're already paying for the right to use the tool when we grant access to other MS services that we're making use of. Slack itself is great but is expensive, MS Teams offers 90% of what Slack does at a much more affordable price point.
What is your favorite aspect of this product?
The costs involved and how licensing works, given the service falls under licencing we already pay for it makes logical sense to continue making use of a tool we're paying for.
What do you dislike most about this product?
The UI needs some work, it isn't as intuitive as other IM tools such as Slack which we find causing a bit of a learning curve for end-users who aren't technical.
What recommendations would you give to someone considering this product?
If you're using more expensive options but are looking to save money then I would highly recommend the move, the process itself is simplistic, it already ties well with other MS offerings and as such I would recommend considering it.
Pros
- Trustworthy
- Fair
- Generous Negotitation
- Helps Innovate
Please tell us why you think this review should be flagged.
Usman M.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2022
Well integrated and improves productivity
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its integration within the MS office ecosystem and ability to interact seamlessly with the other programs in MS office
What is your favorite aspect of this product?
The level of integration it has within the widely used Microsoft ecosystem is a massive positive and the main reason we use it.
What do you dislike most about this product?
Has been buggy at times with either audio/video not working or calls dropping randomly
What recommendations would you give to someone considering this product?
If you use the MS office ecosystem, it would probably be one of the better choices due to it being well integrated
Pros
- Saves Time
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Reliable
- Under Delivered
- Less Transparent
Please tell us why you think this review should be flagged.
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