What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Ann M. F.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2022
I can't imagine a workday without Microsoft Teams
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Seamless access to all Microsoft applications and so easy to learn and add new features
What is your favorite aspect of this product?
It made us able to move to work from home quickly and practically with no impact to work and functionality
What do you dislike most about this product?
I can't think of anything!
What recommendations would you give to someone considering this product?
It will make your team effective at working remotely like no other application out there. It can be helpful to direct teams on what to use when - chat is best for short communications, teams is for project management, longer communications are most effective still via a call or an email (or both)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Fernanda M.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Mar 2022
Microsoft Teams is a consistent and ever-evolving
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It is a great tool for communication and collaboration in an organization. It provides everything needed for messaging, conferencing and file sharing. It is the best option for a virtual office. The screen sharing feature is very useful and the remote control makes it easy to work with colleagues. Microsoft Teams gives me a platform where I can work with other employees in my company in video conferencing and share files, group chat and many other features. Easy-to-use everyday business communication tool that even has noise enhancement. It made me more productive while working from home.
What is your favorite aspect of this product?
Easy-to-use group communication software that brings together text, voice and video calls in one place.
What do you dislike most about this product?
It requires a good hardware configuration and a good internet connection to avoid interruptions.
What recommendations would you give to someone considering this product?
It is a very useful tool for those who already use an operating system and office suite. Centralizing multiple tools under a single vendor improves the quality of integrations and information sharing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Warren R.
- Role: Operations
- Industry: Communications
- Involvement: End User of Application
Submitted Mar 2022
Complete Software for any business
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is different from similar products because it has all of Microsoft products in one place plus with Microsoft Excel you will have more formulas than Google Sheet. With Microsoft teams I am able to mute a particular group. Microsoft also has alot more emoji which makes it fun when communicating with your team
What is your favorite aspect of this product?
I like that with Microsoft teams i can access everything in one place, Chat, Mail, Files , Calendar etc. I like that the interface is user friendly and intuitive I like that Teams allow me to record my session which is good because As a Team Lead when conducting coaching session with agents who are working from home, we can always go back to the recording if needed.
What do you dislike most about this product?
Well the only thing I dislike about Microsoft Team is that I have to download a document to my computer if i need to make a copy of a document. Before my organization used Google Suite and which Google Sheet/Doc I could easily select Make A Copy and it would open right away and save directly to Google Drive
What recommendations would you give to someone considering this product?
I highly recommend this Microsoft Team. It is the only software your company needs if your coworkers and clients are working remotely. It is excellent for business communications.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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