What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Jeffrey A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Microsoft Teams is a great product. Undoubtedly!

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Features, so many features and integrations.

What is your favorite aspect of this product?

The UI/UX is soothing to me.

What do you dislike most about this product?

The inability to input admin credentials when UAC pops during screen sharing. Annoying. Similar products do this easily, there's almost no reason for this limitation, because a thousand and one solutions do this easily.

What recommendations would you give to someone considering this product?

Microsoft Teams is hands down the best. Overall.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Easy and convenient to use.

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Ebin P.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Great solution for Conference needs

Likeliness to Recommend

6 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams has all the ability to do the great job for hybrid work model, which has been adopted by most of the organizations across the globe as new norms post covid era. The best thing in Microsoft Teams is it's availability across the different platforms and uniterputted communication channels even in low bandwidth internet.

What is your favorite aspect of this product?

We are using Microsoft teams for multiple purposes, like team meetings, audio and video calls, webinars and broadcasting of management and educational seminars. It has been a great helping hand for us to promote hybrid work solution across the organization to reduce the office operational costs. We are also using it for collaborative working for inter departmentral teams, who are working on same project to achieve more effective and efficient goals.

What do you dislike most about this product?

There is no option to delete the old chats even if you don't need them anymore. The only option is to hide the chat, which is very strange for me and I dislike this feature in Microsoft Teams.

What recommendations would you give to someone considering this product?

Best team collaboration app that I can recommend for any IT company

Pros

  • Enables Productivity
  • Inspires Innovation
  • Transparent
  • Helps Innovate

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