What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Benny J.
- Role: Public Sector
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Effective and efficient for web-conferencing
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The tool has scaled high our communication through the instant messaging and also through web conferencing features. We are able to hold online meetings and thus reduce the money used in holding physical meetings.
What is your favorite aspect of this product?
The favorite aspect is mute all feature. When you are presenting in a meeting all you need is time with minimal interactions. You are able to mute all the listeners mics and direct them to raise question at the chat section.
What do you dislike most about this product?
With slow internet speed, the tool can be annoying.
What recommendations would you give to someone considering this product?
Highly recommend regardless the company size.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Abraham G.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Solid and reliable productivity platform
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams has the fantastic benefit of being connected and integrated with the whole Office 365 package, so it kind of knows what you're working on, who you're working with and its getting better and better on predicting user needs.
What is your favorite aspect of this product?
It is very easy and simple to use, the proximity to people feels real and pragmatic.
What do you dislike most about this product?
I do believe it has many crashes for a Microsoft product.
What recommendations would you give to someone considering this product?
Make sure you understand its capabilities to its full potential, they can be surprising and very simple to use (i.e. plugging apps)
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Adriel J.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Prefect tool for web-conferencing
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its ability to have a side chat where you can ask question as the meeting proceeds without interrupting the main speaker.
What is your favorite aspect of this product?
The best feature about Microsoft team is the clarity in audio and video quality. Also when it comes to content, screen sharing or presentation, the tool offers the best.
What do you dislike most about this product?
Although its not an issue, the tool need a high bandwidth internet for best results.
What recommendations would you give to someone considering this product?
Highly recommend the tool for medium, large and small companies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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