What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Benny J.

  • Role: Public Sector
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Effective and efficient for web-conferencing

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The tool has scaled high our communication through the instant messaging and also through web conferencing features. We are able to hold online meetings and thus reduce the money used in holding physical meetings.

What is your favorite aspect of this product?

The favorite aspect is mute all feature. When you are presenting in a meeting all you need is time with minimal interactions. You are able to mute all the listeners mics and direct them to raise question at the chat section.

What do you dislike most about this product?

With slow internet speed, the tool can be annoying.

What recommendations would you give to someone considering this product?

Highly recommend regardless the company size.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abraham G.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Solid and reliable productivity platform

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams has the fantastic benefit of being connected and integrated with the whole Office 365 package, so it kind of knows what you're working on, who you're working with and its getting better and better on predicting user needs.

What is your favorite aspect of this product?

It is very easy and simple to use, the proximity to people feels real and pragmatic.

What do you dislike most about this product?

I do believe it has many crashes for a Microsoft product.

What recommendations would you give to someone considering this product?

Make sure you understand its capabilities to its full potential, they can be surprising and very simple to use (i.e. plugging apps)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Adriel J.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Prefect tool for web-conferencing

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Its ability to have a side chat where you can ask question as the meeting proceeds without interrupting the main speaker.

What is your favorite aspect of this product?

The best feature about Microsoft team is the clarity in audio and video quality. Also when it comes to content, screen sharing or presentation, the tool offers the best.

What do you dislike most about this product?

Although its not an issue, the tool need a high bandwidth internet for best results.

What recommendations would you give to someone considering this product?

Highly recommend the tool for medium, large and small companies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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