What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Maciela H.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use but fails very often

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

The ease and versatility that it has when integrated with other Microsoft products

What is your favorite aspect of this product?

Integration with different platforms which makes it easy to work with it

What do you dislike most about this product?

When the product fails, a specific solution is not found, it is very difficult to recover the correct functioning of the system

What recommendations would you give to someone considering this product?

It is very intuitive, no training is needed to know how to use it, speaking from the end user's side, but it is necessary to know how many problems it presents could be solved.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Over Delivered

Cons

  • Less Caring

Lagan S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Awesome product

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

I love this product, it is the most flexible product I have recieved.

What is your favorite aspect of this product?

The sharepoint is my favourite aspect of Microsoft Teams.

What do you dislike most about this product?

I dislike the calendar sometimes.

What recommendations would you give to someone considering this product?

Better Calendar meeting reports manager,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Côme d.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Our preferred virtual workspace.

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams integration with core Microsoft product applications I use like Office 365. This has let me access critical files and content from Office 365 through Microsoft Teams.

What is your favorite aspect of this product?

I love the activity feed feature. It is one sure way to know what fellow employees like myself are up to, without necessarily initiating a conversation with them.

What do you dislike most about this product?

Microsoft Teams is weak in the area of integration with third party software applications. It appears to focus majorly on a seamless integration experience with fellow Microsoft products.

What recommendations would you give to someone considering this product?

Microsoft Teams provide a unique experience, as far as collaboration and communication across teams , departments etc is concerned. Features like real-time document editing within the Microsoft Team interface, are simply not available on substitute software platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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