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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Fair
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Document Management
Networked Enterprise
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Maciela H.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2022
Easy to use but fails very often
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ease and versatility that it has when integrated with other Microsoft products
What is your favorite aspect of this product?
Integration with different platforms which makes it easy to work with it
What do you dislike most about this product?
When the product fails, a specific solution is not found, it is very difficult to recover the correct functioning of the system
What recommendations would you give to someone considering this product?
It is very intuitive, no training is needed to know how to use it, speaking from the end user's side, but it is necessary to know how many problems it presents could be solved.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Over Delivered
Cons
- Less Caring
Please tell us why you think this review should be flagged.
Lagan S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Oct 2022
Awesome product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
I love this product, it is the most flexible product I have recieved.
What is your favorite aspect of this product?
The sharepoint is my favourite aspect of Microsoft Teams.
What do you dislike most about this product?
I dislike the calendar sometimes.
What recommendations would you give to someone considering this product?
Better Calendar meeting reports manager,
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Côme d.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Our preferred virtual workspace.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams integration with core Microsoft product applications I use like Office 365. This has let me access critical files and content from Office 365 through Microsoft Teams.
What is your favorite aspect of this product?
I love the activity feed feature. It is one sure way to know what fellow employees like myself are up to, without necessarily initiating a conversation with them.
What do you dislike most about this product?
Microsoft Teams is weak in the area of integration with third party software applications. It appears to focus majorly on a seamless integration experience with fellow Microsoft products.
What recommendations would you give to someone considering this product?
Microsoft Teams provide a unique experience, as far as collaboration and communication across teams , departments etc is concerned. Features like real-time document editing within the Microsoft Team interface, are simply not available on substitute software platforms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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