What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Networked Enterprise

82

Document Management

82

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

77

Ease of Customization

77

Microsoft Teams Reviews

Mohan Lal D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Just like any other Chat App

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

The thing that I found is that it shows you the Calendar on App (or web version) itself, so you can directly schedule the meetings from there.

What is your favorite aspect of this product?

My favorite aspect of the software would be being able to schedule the meetings from the App itselff. Also, you can record the meetings which get shared automatically to that particular group, that is a plus for me as well.

What do you dislike most about this product?

Nothing major, just that when someone calls, it shows same notifications in Notification tab & calls tab.

What recommendations would you give to someone considering this product?

I would say, it totally depends on which email provider you are using, if you are using Microsoft Office, then it comes free. Else, there are plenty of Free Options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gowrishankaran R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2022

The product for virtual collaboration!

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

There is a advanced options to format any text sent in messages and the simplicity is exceptional.

What is your favorite aspect of this product?

First of all security options provided by the teams is ultimate. The collaboration between peoples are very simple and the meetings are more flexible and effective.

What do you dislike most about this product?

Sometimes there will be some lagging issue in audio and the ecosystem between outlook but complicated.

What recommendations would you give to someone considering this product?

Improve the ecosystem between the Microsoft products and teams. Fixing the audio bug. Also, it will be great if they increase the simplicity.

Pros

  • Generous Negotitation
  • Transparent
  • Includes Product Enhancements
  • Security Protects

Liz C.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

a bit buggy, need better screen sharing features

Likeliness to Recommend

3 /10

What differentiates Microsoft Teams from other similar products?

The ability to schedule it through outlook seamlessly

What is your favorite aspect of this product?

the compatibility with outlook products

What do you dislike most about this product?

The screen sharing capabilities and chat options

What recommendations would you give to someone considering this product?

I would suggest it for small group meetings instead of large groups

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Less Performance Enhancing
  • Less Productive

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