What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Mohan Lal D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Just like any other Chat App
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The thing that I found is that it shows you the Calendar on App (or web version) itself, so you can directly schedule the meetings from there.
What is your favorite aspect of this product?
My favorite aspect of the software would be being able to schedule the meetings from the App itselff. Also, you can record the meetings which get shared automatically to that particular group, that is a plus for me as well.
What do you dislike most about this product?
Nothing major, just that when someone calls, it shows same notifications in Notification tab & calls tab.
What recommendations would you give to someone considering this product?
I would say, it totally depends on which email provider you are using, if you are using Microsoft Office, then it comes free. Else, there are plenty of Free Options.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gowrishankaran R.
- Role: Student Academic
- Industry: Education
- Involvement: Initial Implementation
Submitted Jun 2022
The product for virtual collaboration!
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
There is a advanced options to format any text sent in messages and the simplicity is exceptional.
What is your favorite aspect of this product?
First of all security options provided by the teams is ultimate. The collaboration between peoples are very simple and the meetings are more flexible and effective.
What do you dislike most about this product?
Sometimes there will be some lagging issue in audio and the ecosystem between outlook but complicated.
What recommendations would you give to someone considering this product?
Improve the ecosystem between the Microsoft products and teams. Fixing the audio bug. Also, it will be great if they increase the simplicity.
Pros
- Generous Negotitation
- Transparent
- Includes Product Enhancements
- Security Protects
Please tell us why you think this review should be flagged.
Liz C.
- Role: Student Academic
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jun 2022
a bit buggy, need better screen sharing features
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The ability to schedule it through outlook seamlessly
What is your favorite aspect of this product?
the compatibility with outlook products
What do you dislike most about this product?
The screen sharing capabilities and chat options
What recommendations would you give to someone considering this product?
I would suggest it for small group meetings instead of large groups
Pros
- Trustworthy
- Efficient Service
- Client Friendly Policies
- Helps Innovate
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Less Productive
Please tell us why you think this review should be flagged.
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