What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Gabriela G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

My indispensable tool for remote work

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

It is the best integrated tool with professional services as it is from Microsoft, it is essential for collaborative work, it has more advanced tools than similar software.

What is your favorite aspect of this product?

The ease of implementation, how comfortable it is to do everything from the same program without having to open another, constant and fluid communication, recording capacity, being able to share screen and assign the moderator to each of the participants, share files in real time, In addition to assigning tasks easily and simply.

What do you dislike most about this product?

I don't like that the notifications are late, they arrive several minutes later or there are even times when it doesn't notify when there is something new.

What recommendations would you give to someone considering this product?

In these times, where remote work has entered our lives to stay, communication with your co-workers will become easier thanks to this tool.

Pros

  • Effective Service
  • Security Protects
  • Reliable
  • Performance Enhancing

Adnan B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

All in one tool for communication

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Gives every features that need for the communication between two or more than two persons, also provides voice calling, video conferencing and so on..

What is your favorite aspect of this product?

Notification

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Amazing product take it if you want reliable communication platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shabad L.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Features disappoint.

Likeliness to Recommend

6 /10

What differentiates Microsoft Teams from other similar products?

They allow you to create private groups by default

What is your favorite aspect of this product?

That it's UI is comfortable on the eyes and it's easy to use

What do you dislike most about this product?

That it lacks alot of features that other products in the same market place has

What recommendations would you give to someone considering this product?

Use Zoom or Slack instead

Pros

  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

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