What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Teams Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Edwin G.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2022
Limited functionality, unstable and buggy
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft ecosystem which includes Office package
What is your favorite aspect of this product?
Integration with Office web and Microsoft Outlook
What do you dislike most about this product?
Stability, the service has a very high system requirements and user interface and user experience are far from being named "friendly".
What recommendations would you give to someone considering this product?
I would definitely recommend to try it for a limited period if time before taking a final decision and consider to try similar products from smaller SaaS companies.
Pros
- Client's Interest First
- Generous Negotitation
- Over Delivered
- Transparent
Cons
- Less Effective Service
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Robert J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Best application for video calling ever
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Very responsive and Return of investment.
What is your favorite aspect of this product?
The audio and visual quality of Microsoft Teams is the finest for video conferencing. This tool is beneficial to developers like me because it uses little memory and storage space. Software like Microsoft Teams is simple to use and comprehend. Teams offer a variety of features that are helpful to users, including video calls, chats, screen sharing, polls, note-taking, and more. Using remote access to communicate with teammates was the most fascinating aspect of working in teams.
What do you dislike most about this product?
Microsoft teams can fail to update the status or update it incorrectly. For instance, other users may see that I am unavailable or absent when I am on a call. There is eventually unneeded storage consumption and the file structures are quite ambiguous. It can be challenging to switch calls from a mobile device to a computer. Even when the network is robust, it is possible that the message cannot be delivered and there is no way to resend it.
What recommendations would you give to someone considering this product?
In my opinion, Microsoft Teams is the greatest application overall. About every element was something I adored.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Adam F.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Great communication tool to use with Sharepoint
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Its integration into Sharepoint sites makes it a great companion for departments or teams looking for chat capabilities on top of their existing sites. It also works very well for external collaboration with people not part of the company.
What is your favorite aspect of this product?
The organization of channels and simplicity of looking for files shared within Teams makes it very simple to keep track of information. It makes it very easy to maintain contact with team members when people are working remotely.
What do you dislike most about this product?
We have run into some complications inviting external people to Teams, but this is actually related to Mail Users and how we have them set up currently. It would just be nice if Teams could cope with this better rather than having to rework how those accounts are set up. The fix is not too complicated though, and this is not a direct issue with Teams.
What recommendations would you give to someone considering this product?
There are other chat and collaboration platforms out there. But for anyone using Office 365 already, and especially Sharepoint, give Teams a try to see how it works for your use case. We don't use it for our phone system, so I can't speak to those capabilities. But for chat and file collaboration, Teams does these tasks very well and we have no complaints. It has solved external collaboration barriers for other departments and teams as well.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.