What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Networked Enterprise

82

Document Management

82

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

77

Ease of Customization

77

Microsoft Teams Reviews

Océane V.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

easy to use, kanban, video record, attendance

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams is a powerful tool that offers a lot of different services (video conference, breakout rooms, video record, attendance record, create groups and channels, use SharePoint for sharing and collaborating on files, communications posts...)

What is your favorite aspect of this product?

I love the feature for animating video confernece. There is reactions button, vote button, breakout rooms feature, video record, whiteboard and you can also integrate other app for example "poll survey"

What do you dislike most about this product?

The creator of the teams meeting link have access to these unique features I described before. It could be nice to let the creator of the teams meeting transfer this role/rights to another person.

What recommendations would you give to someone considering this product?

If you are looking for a video conference system but also a collaboration tool yo should buy this software. You can manage your project by creating Kanban, you can create and manage virtual classroom/ meetings and you can use it as a instant messages system.

Pros

  • Reliable
  • Unique Features
  • Security Protects
  • Performance Enhancing

Quazi Motahar H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Microsoft Teams - Great tool for office management

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Great tool with great features. Office 365, file sharing, remote sharing, colleague conference, meetings all important office tools in one place. All in one office tool.

What is your favorite aspect of this product?

Easy to use, connecting with colleagues and office members with ease. As an HR professional working remotely in pandemics it is urgent to get connected with team members, staffs and also senior management. MS Teams helps to get connected and sharing important documents and other files with them.

What do you dislike most about this product?

Needs more customize features like Multiple themes, Light version etc. for Desktop version. Also, have regular hang issue on Windows and mobile version.

What recommendations would you give to someone considering this product?

MS Teams has great features to connect with team members for regular meetings, conference. Also, client meeting with screen sharing, Presentation option, Office 365 features in one place. Great quality video and audio chat options are there. Overall, a great product for official meeting and connecting purpose.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

jigna s.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Amazing product! Great scope.

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Microsoft Teams really facilitates most of the communication that occurs in my organization and is a great way for me to communicate with my peers, professionally. I don't think I've used anything else like this before.

What is your favorite aspect of this product?

The fact that it is pretty easy to set up and doesn't require a lot of time getting used to.

What do you dislike most about this product?

The problem I face with Teams is that certain functions are a bit complicated for me, and I wish they had made tutorials or at least explained how to use them in the most efficient way possible.

What recommendations would you give to someone considering this product?

If you are a Millennial, just go for it. If you are not as experienced with tech, it may take time getting used to but is a great product nonetheless :)

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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