What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Mobile App
Calendars
Employee Engagement
Employee Directory
Task Management
Networked Enterprise
Document Management
Virtual Offices
App Delivery and Access
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Océane V.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2022
easy to use, kanban, video record, attendance
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is a powerful tool that offers a lot of different services (video conference, breakout rooms, video record, attendance record, create groups and channels, use SharePoint for sharing and collaborating on files, communications posts...)
What is your favorite aspect of this product?
I love the feature for animating video confernece. There is reactions button, vote button, breakout rooms feature, video record, whiteboard and you can also integrate other app for example "poll survey"
What do you dislike most about this product?
The creator of the teams meeting link have access to these unique features I described before. It could be nice to let the creator of the teams meeting transfer this role/rights to another person.
What recommendations would you give to someone considering this product?
If you are looking for a video conference system but also a collaboration tool yo should buy this software. You can manage your project by creating Kanban, you can create and manage virtual classroom/ meetings and you can use it as a instant messages system.
Pros
- Reliable
- Unique Features
- Security Protects
- Performance Enhancing
Please tell us why you think this review should be flagged.
Quazi Motahar H.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2022
Microsoft Teams - Great tool for office management
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Great tool with great features. Office 365, file sharing, remote sharing, colleague conference, meetings all important office tools in one place. All in one office tool.
What is your favorite aspect of this product?
Easy to use, connecting with colleagues and office members with ease. As an HR professional working remotely in pandemics it is urgent to get connected with team members, staffs and also senior management. MS Teams helps to get connected and sharing important documents and other files with them.
What do you dislike most about this product?
Needs more customize features like Multiple themes, Light version etc. for Desktop version. Also, have regular hang issue on Windows and mobile version.
What recommendations would you give to someone considering this product?
MS Teams has great features to connect with team members for regular meetings, conference. Also, client meeting with screen sharing, Presentation option, Office 365 features in one place. Great quality video and audio chat options are there. Overall, a great product for official meeting and connecting purpose.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
jigna s.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Amazing product! Great scope.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams really facilitates most of the communication that occurs in my organization and is a great way for me to communicate with my peers, professionally. I don't think I've used anything else like this before.
What is your favorite aspect of this product?
The fact that it is pretty easy to set up and doesn't require a lot of time getting used to.
What do you dislike most about this product?
The problem I face with Teams is that certain functions are a bit complicated for me, and I wish they had made tutorials or at least explained how to use them in the most efficient way possible.
What recommendations would you give to someone considering this product?
If you are a Millennial, just go for it. If you are not as experienced with tech, it may take time getting used to but is a great product nonetheless :)
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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