What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

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Awards & Recognition

Microsoft Teams won the following awards in the Digital Workplace category

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Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
6% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 80

Instant Messaging

87

File Sharing Collaboration

85

Mobile App

84

Calendars

84

Employee Engagement

82

Employee Directory

82

Task Management

82

Document Management

82

Networked Enterprise

81

Virtual Offices

81

App Delivery and Access

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

79

Vendor Support

78

Ease of Customization

77

Microsoft Teams Reviews

Alberto Jose B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

A new way of conferencing in Microsoft Teams

Likeliness to Recommend

9 /10

What differentiates Microsoft Teams from other similar products?

Our company over the years has been looking for communication tools as we present products and services based on consulting, which has led us to try different tools of this style, in which we prefer to stay with Microsoft Teams, has a lot of beneficial features to communicate between our agents and also maintain constant communication with our customers.

What is your favorite aspect of this product?

It is like having virtual offices where all our employees maintain communication and transmit their ideas constantly, increasing the productivity and quality of our work and keeping our clients up to date with all the advances in their projects. It is possible to add new people to the projects and give them certain access to modify files, which increases the possibility of providing new ideas and constantly improving.

What do you dislike most about this product?

Sometimes we have had some connectivity problems where there are many people in a group, the audio usually fails which is annoying and makes us lose a little time, reducing the quality of the meeting and making the experience feel improvable in many ways, however, there is little to say about the errors of the tool because in general it behaves excellently and provides great results.

What recommendations would you give to someone considering this product?

Any type of company that needs audio and video services for constant communication between them can access the use of this platform, with a great set of features that make the conference experience much more usable, with a price quite adequate for its operation and a great customer service, Microsoft Teams is a fairly adaptable software that is responsible for increasing the quality of our services.

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Caring

Shrishti K.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent communication tool

Likeliness to Recommend

7 /10

What differentiates Microsoft Teams from other similar products?

The kind of access control teams provides is amazing. It makes our coordination even better when we are facing any issues within the team. Also, Microsoft Teams provide a better user interface and work-sharing options

What is your favorite aspect of this product?

Microsoft Teams does great in helping users schedule meetings. With the scheduling assistant, I can easily see the available time slots of all attendees before setting up meetings. It has helped a lot to lessen back and forths just to find a schedule that fits all.

What do you dislike most about this product?

The aspects it can improve on are bugs/errors in the breakout room setup and chat notifications.

What recommendations would you give to someone considering this product?

Urgent catch-ups or huddles are the best scenarios when Microsoft Teams is very well suited. With the scheduling assistant, we can easily find the best schedule or time slot that fits all attendees' calendars. It makes communication and collaboration so much easier

Pros

  • Efficient Service
  • Caring
  • Saves Time
  • Helps Innovate

Abid S.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2022

Good for Internal team conversation

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Document share is very fast and impressive.

What is your favorite aspect of this product?

Screen sharing

What do you dislike most about this product?

when some one reacts your massage. Notification looks like a massage is unread which bothers me.

What recommendations would you give to someone considering this product?

I really love the video conferring and file sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

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